bouxavenue.com

3.6
3.6 Based on 1.8K reviews

Boux Avenue, the home of fun, sexy, everyday lingerie, nightwear and swimwear in cup sizes A - G! Our 2021 lingerie collection features a wide range of bras, thongs and knickers. Don’t miss out on our exquisitely seductive nightwear range and Valentines l...

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Average Rating

3.6

/
5

1.8K Reviews

5 Star
57%
4 Star
5%
3 Star
6%
2 Star
6%
1 Star
26%

All Reviews

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Review Time

Tia Doherty
Made an appointment in store for a fitting! It was honestly amazing!! The lady brought everything sh

Made an appointment in store for a fitting! It was honestly amazing!! The lady brought everything she thought I would like into the dressing room for me to try on. I felt so confident and comfortable! From this I bought 2 sets in store and then bought another 2 sets online! Such a great experience and excellent customer service in store! Would highly recommended for any ladies wanting a fitting and especially those who need a little confidence boost!

5
Date of experience: Feb 22, 2026
Ruhena Begum
The quality of the pyjamas are absolutely terrible, I have only worn my pjs for one night and the th

The quality of the pyjamas are absolutely terrible, I have only worn my pjs for one night and the thread from the seam has started to come of, also the thread form the fabric has come of. Poor quality clothes!

1
Date of experience: Feb 15, 2026
Steph
The item I ordered was to big, all I wanted to do was exchange for a small a size. Same bra etc but

The item I ordered was to big, all I wanted to do was exchange for a small a size. Same bra etc but because I used klarna can’t do a simple exchange in store. Lot more hassle than it’s worth. Won’t be ordering again

1
Date of experience: Feb 13, 2026
Robbie S.
Found through an Instagram ad and thrilled with my buys!

I discovered the service through an Instagram ad and decided to purchase some pyjamas along with two bralettes. I am extremely satisfied with what I received. The pyjamas are stunning, featuring cuffed legs that stay in place during the night. They are incredibly comfortable and maintain their quality after washing. The bralettes are also well-crafted and of excellent quality, washing nicely as well. I highly recommend this service and look forward to making more purchases in the future!

5
Date of experience: Jan 20, 2026
JC74
My first experience shopping with a new retailer

This was my initial purchase from a new retailer after receiving a Christmas gift. I chose a lovely matching set in the trendy maroon color, featuring a beautiful lace design. As I prefer non-padded bras, I was thrilled to find this set available in various colors, along with options for matching briefs or thongs. I am very satisfied; the fit is excellent, the quality is exceptional, and the comfort is just right. It looks absolutely stunning on.

5
Date of experience: Jan 15, 2026
Hunter Clark
Order Status Inquiry

Hello, I ordered a set of pajamas but have yet to receive my order. Could you please share proof of delivery? I haven't received any order confirmation or tracking information. An update regarding my order would be greatly appreciated. Thank you.

1
Date of experience: Jan 15, 2026
Lanna Hughes
Returning an item has been unnecessarily complicated.

I needed to return an item, and the process has been made extremely awkward. I chose the paperless return option, yet I still have to print a return slip for the package, which defeats the purpose if you lack a printer! Additionally, I can't return it in-store since I paid via a digital payment service, even though I mentioned I would accept a gift card. The staff were quite rude as well. I spend a significant amount with this company and have paid for unlimited delivery due to my regular purchases. It's disappointing that companies like this don't understand how to properly treat their customers.

2
Date of experience: Dec 27, 2025
castro7871
Unacceptable behavior from staff

A member of the team at the store in Cardiff was very disrespectful towards my girlfriend, making inappropriate remarks about her looks. This is completely unacceptable. I trust that this issue will be addressed and appropriate action taken.

1
Date of experience: Dec 20, 2025
Krista B.
Outstanding service

Pros: Amazing and fast delivery. You can collect points if you have an account.

5
Date of experience: Dec 06, 2025
astro1369
Extremely fast delivery

Delivery was incredibly quick and arrived right on schedule.

5
Date of experience: Dec 06, 2025

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Business Details

  • Boux Avenue, the home of fun, sexy, everyday lingerie, nightwear and swimwear in cup sizes A - G! Our 2021 lingerie collection features a wide range of bras, thongs and knickers. Don’t miss out on our exquisitely seductive nightwear range and Valentines lingerie, as well as our brand new Boux Sport & Boux Lounge ranges - our design led collection of activewear & loungewear.See more

  • language https://www.bouxavenue.com

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