bradfordexchange.ca

3.2
3.2 Based on 41 reviews

Find Canadian collectibles, jewelry and home decor, including NHL collectibles, collector plates, figurines and music boxes from the Bradford Exchange Canada....

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Average Rating

3.2

/
5

41 Reviews

5 Star
44%
4 Star
5%
3 Star
7%
2 Star
10%
1 Star
34%

Filtered Reviews

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Review Time

Samuel W Coombs
Selling set that run out not fulfilling…

Selling set that run out not fulfilling an order Not sure even going get total refund

1
Date of experience: Dec 15, 2025
Lizand
Everything went smoothly and…

Everything went smoothly and efficiently with one small exception. I received delivery notification about the product twice. Once was after I had already received it. I wasn't sure if they were sending it twice.

4
Date of experience: Dec 10, 2025
Katherine
Absolutely NO correspondence pertaining…

Absolutely NO correspondence pertaining to what year or month items is to be received. However I have already been charged for an item never received.However I have received 3 emails per day for several days trying to sell me more stuff I will never receive, nor do I want

1
Date of experience: Dec 10, 2025
John
I'm afraid I can't go higher than 3…

I'm afraid I can't go higher than 3 stars. First, there were several amounts posted on my credit card. I sent an e mail to point this out but never even got an acknowledgement. Eventually you did correct it. You tracking system leaves a lot to be desired. Mailing says "standard" with saying what standard is. Has said shipped since 16th with no further updates. I have no idea how and when I will get it. Communication does not match your peers. John

3
Date of experience: Dec 09, 2025
Murray Nielsen
I have NOT received my order nor am I…

I have NOT received my order nor am I able to track where it is if it is even sent out for delivery. I wanted it for my wife's birthday which has now passed and now worried it won't even be here for xmas. Very disappointed with such a huge named company.

1
Date of experience: Dec 06, 2025
Denis Lafontaine
The item was perfect

5
Date of experience: Dec 01, 2025
Josef Linhart
I didn’t receive my order…..

5
Date of experience: Nov 26, 2025
Teresa Di Giovanni
I ordered a collection of 3 items as it…

I ordered a collection of 3 items as it appeared in the photo, but was charged again for a 4th item. The communication about when your item was shipped/arriving is inexistant. It is the first time I ordered something from here and am truly disappointed, will not be ordering from here again.

1
Date of experience: Nov 05, 2025
Charlene
I have not received any updates nor the…

I have not received any updates nor the ring I ordered. When I purchased it I had to set up an account and now can not get in to that account to even track it. Its 2 days before Christmas and I have no gift for my mother. Such a scam.

1
Date of experience: Nov 05, 2025
Sarah
Not a happy customer 😒

Took over 4 months to receive product had it 2 weeks and the opal in the middle fell out VERY disappointed

1
Date of experience: Oct 01, 2025

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Business Details

  • Find Canadian collectibles, jewelry and home decor, including NHL collectibles, collector plates, figurines and music boxes from the Bradford Exchange Canada.

  • language https://bradfordexchange.ca

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