Review Time
Worst experience for me for a on line purchase giving bad delivery times, changing on day of delivery first promised to well past Christmas, and all without any contact, if I had not looked up my purchase every several days seeing the confirmed date, then the day before changed to FEB 4th 2026
I have emailed theses people at least 3 or 4 times. I want to cancel my order and yet no reply or acknowledgment.In spite of filling out at least 2 of their forms indicating my wish to cancel my order (#943002209640) today they have sent an email indicating they are preparing to ship this order even though I have tried to cancel it.Obviously they must be confident that I will not return the item and they will have my money. I have never encountered such fraudulent practices in all my life.
Item was bought with a delivery date before Christmas. Without any updates from the company, this item is now delayed till February, with no guarantee that this item will even be in stock by then. The item is still listed on the website, letting others fall into this trap. No compensation is available and someone will now go without a gift on Christmas. Extremely unprofessional
Ordered a specific pendant for my wife, due to being out of town I haven't got a chance to open it up till recently. Only to find out they sent me the wrong thing.One chat person had no sincerity on the issue just tells me I have a label emailed to send back, no option to make it right or anything.Then I go to find out the item I ordered is no longer available.Will avoid this place, and tell everyone I know not to order.
Just placed the order yesterday so I really can’t answer till the parcel arrives to destination in AB. It is addressed to Melanie Durnford ( for 17th birthday). Please make sure it is wrapped well as AB is rough with mail. Please let me know when it is mailed and the expected date of delivery. Thanks.
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