brassmonkey.co.uk

4.2
4.2 Based on 21 reviews

Brass Monkey exists to support you in your wellbeing journey, in becoming the healthiest and happiest version of yourself, with the knowledge and tools to constantly improve, set goals, embrace change and connect your mind and body to live a life by your ...

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Average Rating

4.2

/
5

21 Reviews

5 Star
81%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
19%

All Reviews

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Review Time

MaxitoH43
Excellent Support for My Ice Bath Issue

I encountered a problem with my ice bath, and the representative was impressively prompt and extremely helpful. They provided clear explanations and assisted in resolving the issue swiftly. My experiences with the company have consistently been positive, and their support has always been excellent.

5
Date of experience: Jan 04, 2026
Cora
Exceptional Assistance

I faced an issue with my ice bath, and the representative was remarkably quick to respond and extremely helpful. They explained everything clearly and facilitated a fast resolution. My experiences with the company have always been positive, and the support has been commendable throughout.

5
Date of experience: Dec 19, 2025
Whitney Smith
Top-notch Baths

These baths are truly among the best available. The customer service is also excellent. The representatives have been fantastic.

5
Date of experience: Dec 15, 2025
Cletus Rogers
Exceptional Customer and Technical Support

I want to emphasize the outstanding customer and technical support the company provided during the setup of the ice bath. Specifically, the timely assistance from the representative and the team was invaluable. Without their immediate feedback, monitoring, and guidance, we wouldn't have been able to operate the bath in such a short time.

5
Date of experience: Dec 13, 2025
zegoboy
Absolutely Adore My New Sweater

I absolutely adore my new sweater! The quality is superb, the fabric feels soft and cozy, and the fit is just right. It arrived quickly and looked even better than I anticipated. Highly recommend!

5
Date of experience: Dec 09, 2025
Rosalind Wilson
Fantastic Assistance

The assistance was fantastic, showcasing very good customer service and aftercare.

5
Date of experience: Nov 25, 2025
Maverick
Highly Recommend

I would highly recommend this service. It was excellent from start to finish. Thank you to the team!

5
Date of experience: Nov 17, 2025
Chandler Brown
Professional and Welcoming

The team was both professional and friendly. From beginning to end, we felt well taken care of, and the aftercare was exceptional.

5
Date of experience: Nov 10, 2025
Lillie C.
Fantastic Cold Plunge Barrel

The Cold Plunge Barrel is a great product with outstanding support. After three years of nearly daily use, the team has been consistently helpful with chiller resets and maintenance. A chiller part was replaced smoothly, along with useful tips shared. Highly recommended.

5
Date of experience: Nov 03, 2025
Excellent to Work With!

The representative was excellent to work with, helping to resolve all of our issues. Highly recommended!

5
Date of experience: Oct 28, 2025

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Business Details

  • Brass Monkey exists to support you in your wellbeing journey, in becoming the healthiest and happiest version of yourself, with the knowledge and tools to constantly improve, set goals, embrace change and connect your mind and body to live a life by your own design. Everything that we do is with intention of helping you to develop a purposeful and persistent wellbeing and cold training practise, because that’s what matters.See more

  • email hello@brassmonkey.co
  • call +441133280720
  • language https://www.brassmonkey.co

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