Review Time
It's been over a month since I've placed an order on this website for 2 bras and as of today nothing seems to be arriving. I've contacted the customer support multiple times but nothing helped.
At this point I am very frustrated and left with no product and money wasted.
I have multiple deliveries coming from the UK every month with no issues for years now - very disappointing.
I had such a special experience at Bravissimo Oxford Circus, and I need to say a heartfelt thank you to Ruth. I’ve recently lost a lot of weight and was feeling quite vulnerable about being fitted again, but she made me feel completely safe, comfortable and supported from the very first moment.
She was gentle, encouraging and genuinely kind — not just doing her job, but really listening. At the end of my fitting she left me a handwritten note on my card congratulating me and wishing me well on my journey. It actually made me a little emotional. That small act of kindness meant more than she probably realises.
Ruth, you’ll definitely be seeing me again.
I had such a special experience at Bravissimo Oxford Circus, and I need to say a heartfelt thank you to Ruth. I’ve recently lost a lot of weight and was feeling quite vulnerable about being fitted again, but she made me feel completely safe, comfortable and supported from the very first moment.She was gentle, encouraging and genuinely kind — not just doing her job, but really listening. At the end of my fitting she left me a handwritten note on my card congratulating me and wishing me well on my journey. It actually made me a little emotional. That small act of kindness meant more than she probably realises.Ruth, you’ll definitely be seeing me again.
I went for a bra fitting at the shop in Oxford today.The service was very good. They are extremely good at listening to the customer and what they are looking for. They are prepared to take time with you to try many bras.They go beyond just looking at sizes to bust shape and ensuring it fits well.
Although the fitting went well. Within a year both of my Elomi bra underwires snapped in half. With the bras costing a lot , I would expect them to last longer than that and I have never had a bras underwire snap before, although I do usually buy good quality. I will not purchase again from bravissimo as I would expect it to last longer! I will go to John Lewis a brand you can trust to do the right thing! As no offer of replacement from bravissimo customer service told fair wear and tear.
I have had these 4 bodysuits costing approx £50 each. The lace on 2 of them is flimsy, the other other 2 more sturdy. The black and the pink ones ripped quite badly after 6 months. the red and white ones are made with elastane so have lasted 10 months. I have gone online to look at new designs. poor results, just 4 in black and one in green with a high neck (so unable to wear this one under lots of clothes). I spoke with customer services and they said that there is nothing they can do about the ripped ones. I asked if they could give me a voucher towards buying new ones. they said no. Disappointing..........
Bravissimo have an excellent range, and their products have been of high quality. Their in person bra fitting service is also excellent, especially when buying first bras for girls, and post body changes when you lose sense of your size. I have been a customer for over four years and I keep coming back because you simply cannot fault their customer service. They deal with enquiries, orders, and issue with friendly, efficient and speedy service.
I visited the Edinburgh store in desperate need of comfortable bras that actually fitted. I was seen promptly, and the fitter, Angela, was a revelation. She was professional, knowledgeable, and kind, something severely lacking from other experiences that I have had over the years. And it turns out that I had been wearing completely the wrong size my whole life! I left with two great bras.
Been going to the Leeds store for years, always had a five star service. Lovely staff, always kind and helpful, and give expert advice. Haven’t been anywhere else since I first visited, and don’t intend to. Bras are great, good quality and fit well - feel great in them! Make sure to either hand wash or put in a bag in the washing machine as they last so much longer.
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Bravissimo is an award-winning multi-channel retailer that sells lingerie, swimwear and a unique range of clothing for women who are D-L cup. Bravissimo aims to inspire its customers to celebrate their figures and feel good about themselves and to make shopping with us a fun and confidence-boosting experience. Bravissimo offers its customers a wide choice of styles as well as friendly and knowledgeable fitting advice, set in an environment that is inclusive, supportive and celebratory and is dedicated to doing the best for its customers as well as providing an outstanding level of customer service.See more
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