Review Time
I can't believe I have to rate this with 1 star when I feel it deserves none! I ordered a sweatsuit online on 11/28. By 11/29, I received a shipping notification, but after a week, only the hoodie and shoes arrived—no pants. I waited and waited for updates. I emailed on 12/10 and got no response. On 12/17, I tried again and was offered an upgrade for shipping for an extra $10, which I accepted. By 12/21, still nothing. I called for assistance, but they were not very helpful. They promised to expedite shipping since it was a Christmas gift, yet by 12/24, the item still hadn't shipped. I will NEVER order from this service again.
I ordered a pair of shoes on Cyber Monday from a retailer and received mismatched shoes—one brown and one grey. This means someone else is likely experiencing the same issue! Customer support informed me that I must return the mismatched pair before they can send the correct ones. I had to print a return label and make a trip to the shipping facility. The quality control is clearly lacking. I won't be coming back. Very unsatisfactory.
I placed an order for a pair of shoes on Cyber Monday from a retailer and ended up with mismatched shoes—one brown and one grey. This suggests that someone else might also be facing this issue! When I reached out to customer support, I was told I needed to return the mismatched pair before they could send the correct ones. I had to go through the hassle of printing a return label and visiting the shipping facility. Clearly, there is a lack of quality control. I won’t be returning.
I ordered three pairs of kid's sneakers but instead received a pack of socks. The representative seemed more focused on getting the socks back rather than addressing my original order issue. Instead of offering to expedite my sneakers, I now have to wait an additional 4 to 6 business days for my order. This experience has left me quite frustrated!
I am highly disappointed with a recent order from a retailer. I received some sneakers that were missing packaging and appeared dirty with a dent. After spending $125, I expected better quality. When I tried to return them to a nearby store, they refused, claiming they looked worn. I was frustrated because I only wanted to return them since they were not new. I contacted customer service multiple times, and it was a hassle to get a return label for proper examination. This experience has made me reconsider shopping with them in the future.
This has to be one of the worst online businesses regarding inventory management. I’ve experienced multiple order cancellations citing lack of inventory, despite seeing the same items available for sale long after my order was placed. It feels like a constant cycle of frustration, and I’ve reached my limit with this company. Time to delete my account.
I placed an order and quickly realized the size was incorrect. I called within two hours, but was told it was too late to change it. Now, nearly three weeks later, my order hasn’t even shipped, and communication is terrible. I can’t reach anyone via email, and phone calls require long wait times. The return policy is within 45 days, but at this rate, I may not even get my order in time. This feels like a scam, and I will not be ordering again.
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