brewers.co.uk

4.8
4.8 Based on 775 reviews

...

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Average Rating

4.8

/
5

775 Reviews

5 Star
89%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
3%

All Reviews

Filter Reviews

Review Time

PC36
Lack of knowledge about my order

The representatives claimed they "didn't know anything" about my order, even though it had been completed and paid for online hours earlier. It took me 25 minutes to call in and collect my 1-liter tin of paint. To their credit, I did receive a somewhat reluctant apology this time. However, I've often encountered problems at this location. The staff seem either too occupied with personal activities outside to assist or just stare blankly when I ask a simple question.

2
Date of experience: Dec 11, 2025
Juniper
Consistently Good Service

We have consistently received good service at this location. The staff are knowledgeable, pleasant, and helpful. One representative stands out as exceptionally good.

5
Date of experience: Dec 09, 2025
Hayley Reed
Disappointing Paint Quality

This paint was lightly recommended to me, but I found it to be the worst for any job. It dries too quickly, making blending difficult. It doesn't last long, requiring frequent topping up of tools. Its white shade doesn't compare to others. Don't waste your money.

1
Date of experience: Dec 08, 2025
Ernie
Quick Delivery, but Higher Prices

Delivery was prompt to our site. They are pricier than other merchants, but the free delivery is a plus.

4
Date of experience: Dec 02, 2025
Clara Morris
Outstanding Customer Support

The support team was friendly and accommodating when I called to check if my collection order could be delivered instead. They arrived at my doorstep the very next day. Very satisfied with the customer support.

5
Date of experience: Dec 02, 2025
Fantastic Service

Fantastic service! Thank you very much.

5
Date of experience: Dec 02, 2025
Picked Up My Paint Smoothly

I picked up my paint from the local store after ordering online. It was ready as promised, and the staff were helpful and welcoming.

5
Date of experience: Dec 01, 2025
Roman Turner
Superb Service

Superb service. From now on, I will choose this company over another retailer.

5
Date of experience: Dec 01, 2025
ivanalollol39
Surbiton Location Needs Improvement

The staff claimed they were unaware of my order, despite it being placed and paid for online hours earlier. It took me 25 minutes to collect my paint, although I did receive a reluctant apology this time. In my experience, this location often faces issues. The staff seem either too occupied or unresponsive when approached with simple inquiries.

2
Date of experience: Dec 01, 2025
Obadiah M.
Excellent Customer Assistance

Excellent customer assistance. They are quick in getting the products, allowing us to complete our shopping swiftly.

5
Date of experience: Dec 01, 2025

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