Name: brickbybricklondon.co.uk
Telephone: 000000000
Rating: 2.1

Millie Guest

AVOID THIS SELLER AT ALL COSTS.

AVOID THIS SELLER AT ALL COSTS. They are misleading customers by selling low-quality items from overseas that are faulty. Despite their terms stating they would cover return costs for damaged goods, they are insisting that I pay to send both heavy lamps back to another country. It's unacceptable – after more than 100 emails exchanged, they refuse to take any responsibility. Don't waste your money like I did.

Date of experience: Dec 12, 2025

Stephen Brown Guest

3 months ago

Elegant diffuser with a delightful, long-lasting scent.

This diffuser spreads a wonderful fragrance throughout the room that endures all day. Its design is both minimalist and stylish.

Date of experience: Dec 01, 2025

Andrée Guest

3 months ago

FRAUD

FRAUD! Stay away at all costs!

Date of experience: Dec 01, 2025

Valentine Hughes Guest

3 months ago

Shopping experience was delightful...

Shopping with the company was straightforward and enjoyable. Their range of lighting and decor items is elegant and not overwhelming — precisely what I needed to revitalize my home. My order arrived punctually and matched the online images perfectly. It truly helped me view my space in a fresh perspective.

Date of experience: Nov 26, 2025

Burt C. Guest

3 months ago

Cancellation not honored

We decided to cancel our order for two light shades on the same day, but they refused. After incurring significant costs to return the items, they are now denying a refund.

Date of experience: Nov 26, 2025

August Walker Guest

3 months ago

Lovely fragrance from the diffuser

The diffuser fills the room with a delightful scent that lasts throughout the day. Its design is both minimalistic and stylish.

Date of experience: Nov 23, 2025

Dougie Howard Guest

3 months ago

Appreciate the cozy accessories...

I appreciate how the company provides home accessories that make my space feel warm and intentional. The lamp I purchased added a cozy glow to my living room — just enough to make it inviting. Delivery was seamless and the packaging was thoughtful. It’s refreshing to shop where attention to detail matters.

Date of experience: Nov 23, 2025

Esty Cooper Guest

3 months ago

Avoid this company

This company is untrustworthy; AVOID at all costs. After leaving a one-star review due to defective and delayed delivery, they continue to delay my refund for over two months. Overall, a terrible experience deserving of a ZERO rating.

Date of experience: Nov 22, 2025

Strafzettel88 Guest

3 months ago

SCAM

I ordered two lamp shades with an expected delivery of 5-8 business days, yet after more than three weeks, they have not arrived. Customer service is only available online, and their responses lack resolution. The website seems professional, making it easy to be misled. I wish I had read these reviews beforehand. I have reported this as a fraudulent transaction.

Date of experience: Nov 19, 2025

Mildred M. Guest

3 months ago

Misleading advertising

This company falsely claims to operate from a local area, but it appears to be based elsewhere. Trying to return a lamp has been frustrating, as they offer discounts instead of solutions. I plan to dispute this transaction with my bank.