brightstarfinancial.co.uk

5
5 Based on 141 reviews

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Average Rating

5

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5

141 Reviews

5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Simona Molla
It was the first time we got bridging loans and we had no clue how it all works. Neil, Frankie and T

It was the first time we got bridging loans and we had no clue how it all works. Neil, Frankie and Thomas have been incredibly helpful and patient. No question was too much, always responding without delays to emails and calls and dealing with all matters promptly. We were under tight deadlines due to properties being bought in auction and due to their hard work and consistency we were able to meet those deadlines. I felt I could totally trust them throughout the process. Beyond grateful to them and highly recommend their services.

5
Date of experience: Jan 31, 2026
Kathryn Butler
Consistently Impressed with the Service

I've completed several transactions with the company and must say, they are truly exceptional—efficient, communicative, and a seamless process. This is why I look forward to doing more business. A big thank you to the team members who were fantastic throughout the experience.

5
Date of experience: Jan 08, 2026
Frida Scott
Gratitude for the outstanding service

I want to express my gratitude to the team for their highly professional and competent approach to my remortgage. They were always quick to respond to my inquiries, making the entire process hassle-free. Thank you!

5
Date of experience: Dec 02, 2025
Beau Johnson
Intricate case with several specific factors...

An intricate case with several specific factors to consider, sourced at a competitive rate. The advisers' understanding of the market facilitated a swift decision, and even with a full commercial valuation being undertaken, prompt replies to queries led to a quick offer being issued.

5
Date of experience: Dec 02, 2025
EastSide31723
Outstanding support from the team...

I received outstanding support from the team from day one until completion. They were incredibly amazing, polite, supportive, and thorough. I sincerely appreciate my case handlers for making my experience a delightful one, and I wholeheartedly recommend their services.

5
Date of experience: Dec 02, 2025
Ebenezer Adams
Gratitude for the professional assistance...

I am grateful for the professional and competent approach taken during my remortgage. They were always responsive to my questions, making the entire process stress-free.

5
Date of experience: Dec 02, 2025
Harris
Consistent service quality

Consistent service quality throughout. The team worked diligently to resolve issues and secure an offer for my client. Thank you!

5
Date of experience: Nov 28, 2025
Kylie
Excellent customer service experience

I had an excellent experience with the second charge mortgage team. The service was exemplary, and I was impressed with their professionalism. They ensured I found the right loan for my situation, making it a smooth experience. The senior case worker was always available and helpful. I would highly recommend.

5
Date of experience: Nov 27, 2025
Nina
Exceptional assistance, top-notch service

I received exceptional customer service and would recommend their assistance. Thank you to the team for your invaluable help and for clarifying the entire process; you are great assets.

5
Date of experience: Nov 27, 2025
Patty Sanders
Invaluable support during the remortgaging process

The team provided invaluable support in managing our remortgaging process - thank you so much!

5
Date of experience: Nov 27, 2025

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