brsk.co.uk

4.8
4.8 Based on 600 reviews

...

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Average Rating

4.8

/
5

600 Reviews

5 Star
90%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
5%

Filtered Reviews

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Review Time

Muhammad Ashraf
Amazing experience

Amazing experience. Installer (Josh S) - brilliant and polite guy. Got the job done in no time. Would definitely recommend 👌

5
Date of experience: Oct 30, 2025
Josh Stockton
Scott Kelly

Scott Kelly came out today to try and fit my broadband. Unfortunately he couldnt do it but tried eveything possible to try and get it working.

5
Date of experience: Oct 30, 2025
Customer
Trust Issues

Con Job with plausible deniability. installation box installed in wrong place without full informed consent. When the wire accidentally broke they charged for it. From installing to any point in time this would have happened. This is a prompted review after receiving email about how we did. Verified customer with BRSK for 18months.

1
Date of experience: Oct 30, 2025
Wladyslaw Dobrzynski
Quick instalation process good…

Quick instalation process good broadband service

5
Date of experience: Oct 30, 2025
Jaison James
Unhappy customer

Fail to provide the service what they promised while switching

1
Date of experience: Oct 30, 2025
PAUL E.
Contract renewal made easy...

I had a few questions about my contract renewal and Randy Cronje in the customer services team helped me to resolve them very quickly. I'm very glad to renew for another 18 months of top full fibre broadband with BRSK thanks to her help.

5
Date of experience: Oct 30, 2025
Julie
Great experience

Great experience, young man who came to do the installation was very polite, professional and helpful.

5
Date of experience: Oct 30, 2025
Wayne Chan
2 gb plan, provide 1 gb speed

I joined a 2 gb plan, but the speed less than 1 gb. I send a message in their web and a email to their customer support for two days. No reply. Horrible

2
Date of experience: Oct 30, 2025
Andrew Whatmough
Sky do not care about subscribers & the paying customer needs.

We’ve had major issues with sky for the last 2 years, barely any services worked…. Charged for services we never received…. Given ridiculous contracts which we’ve paid for and never received? 🤷‍♂️ And in the space of 48 hours we’ve managed to switch our internet provider and have a complete full service up and running for my elderly parents. Alfie Rogers was incredibly professional and no task was too much to ask 👍🏽 contracted to work until 6, and overstayed & refused to leave until the job was perfect and running smoothly. Also extremely polite & a credit to BRSK. Would highly recommend to anyone looking to switch services 🙂

5
Date of experience: Oct 30, 2025
Carol
Agent was polite

My messages were answered as soon as the agent was free he was very polite and explained my enquiry in connection with my BOC the way it is shown in my account didn’t seem right but Combo gave me a breakdown and explained how it works I will be keeping a check on this though as I feel it may not be right but we see

5
Date of experience: Oct 30, 2025

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