brsk.co.uk

4.8
4.8 Based on 600 reviews

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Average Rating

4.8

/
5

600 Reviews

5 Star
90%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
5%

Filtered Reviews

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Review Time

Michelle and james
Neil who installed my brsk broadband…

Neil who installed my brsk broadband this morning was great very pleasent great customer service great job Thank you Neil

5
Date of experience: Oct 30, 2025
Isa ABUBAKAR
Very impressed with the prompt response…

Very impressed with the prompt response from Sne Ngubane. He was patient with me and explained everything excellently.

5
Date of experience: Oct 30, 2025
Ginny George
Great Service

Fast, efficient and polite. Stephen S arrived on time and fitted my broadband in no time advising on the best location for the box so as not to have cables trailing everywhere.

5
Date of experience: Oct 30, 2025
Mike Aitken
Alaeldin the technical engineer came to…

Alaeldin the technical engineer came to my home today with the aim of boosting the wifi signal across my home. He spent well over an hour trialling various combinations and has managed to more than double the speeds I was achieving initially. Really nice bloke and went above and beyond to help me as a new customer to Brsk.I'm delighted with the outcome and appreciate his efforts.

5
Date of experience: Oct 30, 2025
Linda Thompson
So far I’ve had a great service from andile.s

So far I’ve had a great service from signing up and the install and then when I needed help with the little issue of the price Andile.s was very helpful and came back with answers and sorted everything for me

5
Date of experience: Oct 30, 2025
customer
Scott Kelly installed our mesh system

Scott Kelly installed our mesh system, I was very impressed with his knowledge, efficiency and helpfulness. Highly recommend BRSK and in particular Scott. 👍

5
Date of experience: Oct 30, 2025
Max Dolloway
Marc came out and was very helpful

Marc came out and was very helpful. Set up my mesh system very quickly and was able to provide me with useful information regarding the network and product. I’d explained the situation and he had answers for everything I asked. Tweeked a few of my settings and was all up and running within minutes. Great service!

5
Date of experience: Oct 30, 2025
BRSK INSTALL . We recently had an installation carried…

We recently had an installation carried out by Shaun, and the entire experience was exceptional from start to finish. Shaun demonstrated outstanding professionalism, technical expertise, and attention to detail throughout the install. The quality of Shaun’s work is evident, the installation was so neat.He also went above and beyond by double-checking everything before completion and offering helpful advice on maintenance and optimal operation.Overall, Shaun delivered a first-class service. His professionalism, skill, and commitment to excellence made the entire experience smooth and stress-free. I would highly recommend BRSK and well done Shaun.

5
Date of experience: Oct 30, 2025
Ross Nolan
Be wary salesmen will tell you lies…

Be wary salesmen will tell you lies just to switch over to them lied about price and said that they would pay my current ISP’s early termination fee! Do not trust this company salesman will tell you anything just to make a sale and get the commission!

1
Date of experience: Oct 30, 2025
Jan Lam
Great installation team, network service to be evaluated

-- update: network signal was lost 2 times at least in the past 24 hours. Speed and stability are equally important and zero compromise on either one. (30/10/25) --Quick installation and no much dust left on the floor (holes drilled), really appreciate the installation team's kindness and cleanliness. Thanks Ryan M and Mark R!Network speed is still under testing. Can reach 800+ for up/download sometime but my plan is 2000. Was told that the speed should be tested 24 hours later. Not very sure how likely I can get the speed over 1000. Stability is another key factor, so far so good, but only time can tell. Let's give it a 4-star then.

4
Date of experience: Oct 29, 2025

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