Review Time
BT-Miners is hands down the best in the business — from start to finish, they made the entire process smooth, secure, and stress-free. The peace of mind they provide is unmatched, and their customer service is absolutely top-tier.A special shoutout to Lena, who went above and beyond! She was incredibly patient, walking me through everything — from the initial purchase, through customs clearance, and even helping me set up my miners via Zoom. That kind of dedication and personal support is rare these days.I’m beyond impressed with the professionalism, communication, and integrity of BT-Miners. I’ll definitely be buying from them again — highly recommended for anyone serious about mining!
Have been buying units for several years. Very easy to communicate and discuss options. Once paid, very fast shipping (less than a week in my experience). Recent order was for 10 units and trust is important and bt-miners have earned the trust.
I'll update this review as the process evolves. I ordered an in stock item on October 29th. As of now November 5th my order is still pending. Kind of expected it to ship by now, but with a weekend thrown in it's still within a reasonable amount of time.
Just ordered Canaan Avalon Q. I had read many reviews of the ID verification being a hassle. I called their USA number 813-820-0668 and spoke to the representative and she did confirm it’s required only for first purchase. Once an account is established and nothing changes, the system “knows you”so to speak and doesn’t suspect fraud or scam orders. Regardless if this, it actually was nothing to it. I put my credit card information in and placed the order and then I was prompted to upload a photo of my driver license which of course matched my order. So I’m assuming that was the extent of ID verification everyone complained of.. unless I’m missing something, there was nothing to it.Note: I did have to pay a hefty fee for shipping ($250.00) plus a credit card fee of $100.00. Outside of this, painless transaction so far. Will see how long it takes for my order to arrive I guess.
I ordered the GSminer for mining XTM, and after 4 days of use, it’s been performing great so far. The setup was very easy, and it’s impressively quiet for a miner—you can barely hear it running.I did experience an issue with the power supply, which went bad after about 12 hours of operation. I’m currently using a desktop power supply as a replacement and have reached out to BT-Miners about the issue. They were very responsive to my questions before the miner arrived, so I’m hopeful they’ll handle this quickly.Shipping took a little over two weeks, but overall, I’m satisfied with the miner’s performance and the company’s communication so far.
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BT-Miners is a trusted industry leader and one of the largest distributors for cryptocurrency mining hardware. We have offices in both the United States (New York) and China (Shenzhen) that offer technical support, mining upgrades and repairs, and customer service.
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