bt-miners.com

4.3
4.3 Based on 161 reviews

BT-Miners is a trusted industry leader and one of the largest distributors for cryptocurrency mining hardware. We have offices in both the United States (New York) and China (Shenzhen) that offer technical support, mining upgrades and repairs, and custome...

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Average Rating

4.3

/
5

161 Reviews

5 Star
76%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
14%

All Reviews

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Review Time

Damien Thompson
Love there service

Love there service

5
Date of experience: Nov 08, 2025
Art Fernandez
Outstanding Experience with BT-Miners! Great prices and Lena is absolutely amazing.

BT-Miners is hands down the best in the business — from start to finish, they made the entire process smooth, secure, and stress-free. The peace of mind they provide is unmatched, and their customer service is absolutely top-tier.A special shoutout to Lena, who went above and beyond! She was incredibly patient, walking me through everything — from the initial purchase, through customs clearance, and even helping me set up my miners via Zoom. That kind of dedication and personal support is rare these days.I’m beyond impressed with the professionalism, communication, and integrity of BT-Miners. I’ll definitely be buying from them again — highly recommended for anyone serious about mining!

5
Date of experience: Nov 06, 2025
Have been buying units for several…

Have been buying units for several years. Very easy to communicate and discuss options. Once paid, very fast shipping (less than a week in my experience). Recent order was for 10 units and trust is important and bt-miners have earned the trust.

5
Date of experience: Nov 03, 2025
MICHAEL ANDERSON
Good products at a good Price

5
Date of experience: Nov 02, 2025
Joseph Poole
Only reviewing now since they asked. I will update once I have received my Bitaxe Supra Hex 701

I'll update this review as the process evolves. I ordered an in stock item on October 29th. As of now November 5th my order is still pending. Kind of expected it to ship by now, but with a weekend thrown in it's still within a reasonable amount of time.

3
Date of experience: Oct 30, 2025
Francois Chevrier
they charged me 25% fee on canceling my…

they charged me 25% fee on canceling my order that was 1000$ they charge me to cancel a order .

1
Date of experience: Oct 29, 2025
JB - Houston, Texas, USA
Just ordered Canaan Avalon Q Home Miner

Just ordered Canaan Avalon Q. I had read many reviews of the ID verification being a hassle. I called their USA number 813-820-0668 and spoke to the representative and she did confirm it’s required only for first purchase. Once an account is established and nothing changes, the system “knows you”so to speak and doesn’t suspect fraud or scam orders. Regardless if this, it actually was nothing to it. I put my credit card information in and placed the order and then I was prompted to upload a photo of my driver license which of course matched my order. So I’m assuming that was the extent of ID verification everyone complained of.. unless I’m missing something, there was nothing to it.Note: I did have to pay a hefty fee for shipping ($250.00) plus a credit card fee of $100.00. Outside of this, painless transaction so far. Will see how long it takes for my order to arrive I guess.

5
Date of experience: Oct 28, 2025
All works fine

All works fine , services could be cheaper

4
Date of experience: Oct 27, 2025
Endi Dedushaj
Overall, I’m very happy with the miner’s performance, the delivery time, and the company’s fast comm

I ordered the GSminer for mining XTM, and after 4 days of use, it’s been performing great so far. The setup was very easy, and it’s impressively quiet for a miner—you can barely hear it running.I did experience an issue with the power supply, which went bad after about 12 hours of operation. I’m currently using a desktop power supply as a replacement and have reached out to BT-Miners about the issue. They were very responsive to my questions before the miner arrived, so I’m hopeful they’ll handle this quickly.Shipping took a little over two weeks, but overall, I’m satisfied with the miner’s performance and the company’s communication so far.

5
Date of experience: Oct 26, 2025
Leon Hermsen
The payment took a little time to go…

The payment took a little time to go through but support was quick to respond and help when I had concerns. I haven't received my miner yet, but I trust and look forward to receiving it.

5
Date of experience: Oct 15, 2025

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Business Details

  • BT-Miners is a trusted industry leader and one of the largest distributors for cryptocurrency mining hardware. We have offices in both the United States (New York) and China (Shenzhen) that offer technical support, mining upgrades and repairs, and customer service.

  • email store@bt-miners.com
  • call 8138200668
  • language https://bt-miners.com

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