thefreeholdcollective.co.uk

4.9
4.9 Based on 109 reviews

The Freehold Collective is a unique partnership, dedicated to assisting home owners in all aspects of Leasehold Enfranchisement including acquiring the Freehold of their building and exercising their Right to Manage. Known as the safe pair of hands in the...

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Average Rating

4.9

/
5

109 Reviews

5 Star
94%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Digby H.
Absolutely Untrustworthy Service!

If we could rate them with zero stars, we absolutely would. My partner and I made the mistake of engaging this service. One of their clients has also confirmed that they are scammers. The representative employs questionable practices and it seems the company will soon face closure due to scamming leaseholders. They exhibit dishonesty, a trait evident in all staff we've interacted with. The representative will say anything to get you to sign a contract, showing a blatant disregard for their responsibilities. They consistently engage in a pattern of plausible deniability to evade accountability when their negligence is highlighted. Residents at Barrie House can attest to their scamming tactics. The representative is clearly ashamed, as evidenced by the dubious reviews he's left for his own company online. We have proof of this and can show it to anyone interested. Be wary of the authenticity of other reviews. We shared evidence with some residents recently, and we are willing to share this proof of fraudulent behavior. The unlawful 5-star review left by the representative will not be overlooked; it’s a clear case of misrepresentation and scamming leaseholders. The company has been reported, and it’s just a matter of time before they are publicly exposed and face significant penalties. We are prepared for legal action. These individuals will soon be stopped from operating. Please avoid them at all costs. There are many honest and reputable companies out there that will treat you right and not take advantage of you. We have taken action against them!

1
Date of experience: Dec 26, 2025
Dustin Baker
Completely Unsatisfactory Experience!

If we could give them zero stars, we absolutely would. My partner and I made the mistake of hiring this service. One of the clients has also confirmed they are fraudulent. The representative engages in dishonest practices, and the company is likely to be shut down soon due to scamming leaseholders. The lack of integrity is evident in all staff we've interacted with. The representative will say anything to get you to sign a contract, showing no concern for ethical responsibilities. They consistently try to evade responsibility when their negligence is exposed. We invite anyone at Barrie House to speak with us, as current residents, to learn how they are deceiving everyone. The representative is a coward! He seems ashamed and guilty about the fake reviews he's posted about his own company online. We have evidence of this. The authenticity of other reviews cannot be trusted. We've shared pictures with some residents recently at Barrie House. Please feel free to reach out to us anytime; we still have this evidence and are more than willing to show how this individual is misleading others. We are prepared to take this matter to court! This serious misconduct and the fraudulent five-star review left by the representative will not be overlooked. This is a clear case of misrepresentation and scamming leaseholders. The company has been reported, and it's only a matter of time before the truth comes to light, with potential penalties exceeding £100k for damages. We have legal documents ready. These fraudsters will soon be stopped from operating. Please steer clear of them. There are plenty of honest and reliable companies out there that will genuinely care for you instead of deceiving and exploiting you. We have reported them!

1
Date of experience: Dec 21, 2025
Jaxon Clark
In-depth Review of My Situation

In-depth review of my specific situation along with thorough recommendations.

5
Date of experience: Dec 10, 2025
Waiizen96
Extremely Helpful and Efficient

Very helpful, providing us with tailored information promptly and effectively. Highly professional.

5
Date of experience: Dec 04, 2025
Theodore Butler
Deceptive Practices and Dishonesty!

If we could rate them with zero stars, we definitely would. My partner and I unfortunately chose to use this service. Another client has also confirmed their fraudulent activities. The representative engages in dishonest practices, and it seems the company may soon be shut down for scamming leaseholders. The lack of integrity is apparent in all staff we've encountered. The representative will say anything just to secure a contract, disregarding ethical responsibilities. They consistently attempt to evade accountability when their negligence is brought to light. We encourage anyone at Barrie House to talk with us, as current residents, to understand how they are deceiving everyone. The representative appears cowardly and seems guilty regarding the fake reviews left for the company online. We have proof of this. The authenticity of other reviews is questionable. Recently, we shared evidence with some residents at Barrie House. Feel free to contact us anytime; we still possess this evidence and are willing to demonstrate how this individual misleads others. We are ready to take legal action! This serious misconduct and the fraudulent five-star review left by the representative will not be tolerated. This is a clear example of misrepresentation and scamming leaseholders. The company has been reported, and it’s only a matter of time before the truth emerges, with potential penalties exceeding £100k for damages. We have legal documents prepared. These fraudsters will soon be stopped from operating. Please avoid them. There are many honest and trustworthy companies that will genuinely take care of you instead of deceiving and exploiting you. We have reported them!

1
Date of experience: Dec 01, 2025
Cuthbert Walker
Excellent Information from the Adviser

The adviser provided great information over the phone. The conversation was easy and open.

5
Date of experience: Nov 24, 2025
Guidance on Freehold Purchase

The representative was immensely helpful in addressing my questions regarding the process of purchasing the freehold for a leasehold apartment and offered potential solutions. We had difficulty finding anyone willing to advise us due to the project's size.

5
Date of experience: Nov 19, 2025
Heather
Friendly and Knowledgeable Support

The team is knowledgeable, friendly, and communicates effectively.

5
Date of experience: Nov 17, 2025
Nina Kelly
Helpful Representative

The representative who contacted us was very helpful, informative, and a pleasure to work with.

5
Date of experience: Oct 28, 2025
Lindsay Barnes
Well-Informed and Supportive Team

A highly knowledgeable and well-informed team that is guiding us through the complex process of purchasing a freehold legally and compliantly. They are always available to discuss concerns and provide constructive advice. A special thanks to a particular member who has been especially supportive. I would highly recommend this service.

5
Date of experience: Oct 03, 2025

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Business Details

  • The Freehold Collective is a unique partnership, dedicated to assisting home owners in all aspects of Leasehold Enfranchisement including acquiring the Freehold of their building and exercising their Right to Manage. Known as the safe pair of hands in the industry, our expert, end-to-end service allows leaseholders to reap all the benefits for the best value for money in the market and in the most stress-free manner.See more

  • email tfc@thefreeholdcollective.co.uk
  • call 02034883148
  • language https://thefreeholdcollective.co.uk

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