Review Time
Buffer saves me so much time.Tools are efficient and easy to use, easy to swap out accounts and channels too.What I would like to see in the future:- Substack support- Community access on mobile as it is only on desktop for now, to quickly respond to post replies.The interface is intuitive to use and super useful to schedule your posts months in advance.Love it!
As other reviewers pointed out, the app constantly fails to post for no reason. Then the queue gets full and you have to login to delete posts manually. Every single week.Easy fix: add a feature to auto-delete failed posts. Suggested it many times to Buffer Support. They just don't care and find garbage excuses like "we don't want to bloat the app with too many features" then they pretend no one ever requested this feature, yet it's full of negative reviews pointing the same issues.Buffer simply do not care about customers and prefer to add useless features like a dark mode instead of actual useful feature that prevent their product from completely breaking up and stopping all posts due to queue being full (because their app failed to post)GARBAGE
Buffer has so much promise! If only it did what it claims to do, it would be wonderful. What it does, instead, is mess up whatever it touches. Every scheduled post fails to send. It's something different each time. I get an error message, fix whatever Buffer is telling me is wrong (which, BTW, baffles me because I have no problem making the EXACT SAME POST manually. It is 100% a Buffer problem.), and then my next post fails to send for some new reason (also BS). I HATE this service with every fiber of my being. Oh, and let's not forget that what it promises to do for a fee, you can actually do FOR FREE directly in each social media app. Buffer is garbage.
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Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. We have a suite of products for publishing, engagement, analytics, and team collaboration. Our products are carefully considered and highly refined in order to help social media marketers and teams work more efficiently and effectively.
Buffer is a team of real people, aligned in common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!See more
