Review Time
Absolutely horrendous . I received missing items from my order . This was supposed to be a birthday gift for someone and I have emailed several times over 2 weeks and even replied using their ticket 🎫 issue procedure, instagram , facebook etc and not so much as a word apart from the constant sales ad emails that they’re quick enough to keep generating !! Absolutely disgusting! If I had seen some of these reviews on here beforehand I would never have placed the order . I am going to apply to my credit card company for a refund and go for a different line of product altogether . Bulldog you should be ashamed treating customers this way . I would give zero stars if able !!!
Absolutely horrendous . I received missing items from my order . This was supposed to be a birthday gift for someone and I have emailed several times over 2 weeks and even replied using their ticket 🎫 issue procedure, instagram , facebook etc and not so much as a word apart from the constant sales ad emails that they’re quick enough to keep generating !! Absolutely disgusting! If I had seen some of these reviews on here beforehand I would never have placed the order . I am going to apply to my credit card company for a refund and go for a different line of product altogether . Bulldog you should be ashamed treating customers this way . I would give zero stars if able !!!
I would caution buying anything from Bulldog.I Bought products over two weeks ago and nothing delivered apart from a totally useless email stating product delivery delayed. No timescales no response to email asking for clarification.So if you do not want an unnecessary run-around I would hold on until the situation resolves itself or not.In the meantime Bulldog are still selling the product and taking your money. Unethical and immoral!UpdateA few hours after I left the review and on Easter Friday in popped a package through the letterbox with the product. No advance notification as promised, in fact total silence to my emails requesting an update.I have increased the star rating to 3 stars though a 2 star rating would be more appropriate for well below par customer service. I hope the product lives up to expectations.
I purchased the Bulldog shaving foam a couple of weeks ago and have recently started using it. Unfortunately, when pressing the nozzle, the foam comes out around the sides of the button rather than through the intended opening. Even after cleaning it, I find that more product continues to leak out the following day.The canister itself is not dented or damaged externally. However, when I removed the top, it appears that the internal section where the button connects is bent, which seems to be causing the leak.I’ve previously had a very good experience with your shower gel, so this has been disappointing as it’s my first time trying the shaving foam.I contacted customer services and received only an automated reply, with no follow-up or advice. Based on other recent reviews, it seems I am not alone in experiencing a lack of response.I rarely leave negative reviews — most of my reviews are 5-star — but on this occasion I feel a 1-star rating is justified. I hope the company takes feedback like this seriously and uses it as an opportunity to improve both product quality and customer service.
Horrific!!!If I could give zero I would Ordered in February, some products arrived, some didn’t. I’ve emailed, filled in countless forms, messaged on instagram - was promised a delivery containing missing items but 4 weeks on nothing. They offer 10% discount but it’s worthless
Placed an order and didn't receive it within the expected time. I checked the tracking details and saw that Yodel had returned the parcel to the seller claiming that they were unable to deliver due to a GPS issue and that I should contact the seller to resolve.I've attempted to contact Bulldog multiple times and had no response at all, it's been 2 weeks so far.
Ordered direct with the company, website mentioned a 3-5 day delay expected for dispatch reasons and all products arrived within that 3-5 day delivery date expectation. Didn't go for 5 stars as the products didn't come with much packaging in the box so were rather loose - they also use Evri for deliveries which can be a bit of a lottery depending on where you live.The products are 5 star quality though, the shampoo lasts for ages and your skin feels great after using the scrubs and moisturisers. It's possibly better buying the items from Boots etc. If you're concerned about the reviews regarding ordering directly from the company.
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