busseys.co.uk

4.8
4.8 Based on 41 reviews

Main Ford, BYD and Ineos Grenadier Dealer in Norfolk. Our success is based upon providing excellent customer service, superb value for money and complete customer satisfaction, principles that serve us as well today as they have always done. Our help t...

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Average Rating

4.8

/
5

41 Reviews

5 Star
95%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Julian Edwards
As a disabled man with a car on mobility, I find that these guys will bend over backwards to help me

As a disabled man with a car on mobility, I find that these guys will bend over backwards to help me, as I'm sure they would with a non disabled person.
Lovely people here and highly recommend them.
From Julian Edwards

5
Date of experience: Feb 09, 2026
AL88
Exceptional Support from a Knowledgeable Representative

I had the pleasure of working with a representative at the company. Even though I ultimately didn't buy the car, she was incredibly professional, helpful, and well-informed. She even took the time to send me a personal video "walk-around" of the vehicle I was considering. I would absolutely choose the company and this representative again.

5
Date of experience: Jan 17, 2026
Hudson Morgan
Outstanding Support from the Representative

I interacted with a representative at the company who was exceptionally professional, helpful, and knowledgeable, even though I didn't end up purchasing the car. She went above and beyond by sending me a personal video "walk-around" of the vehicle I was interested in. I would definitely return to the company and seek her assistance again.

5
Date of experience: Jan 16, 2026
_smbt_
Impressive Experience from Start to Finish

Impressive experience from start to finish. The representative was very thorough and quick to respond to any inquiries I had.

5
Date of experience: Jan 16, 2026
Amazing Team and Excellent Support

The team has been outstanding, providing everything I needed and requested. Highly recommend their services.

5
Date of experience: Jan 16, 2026
Clarissa Cooper
Disappointing Experience, Lost a Willing Buyer

My time at the company was filled with excuses, unmet promises, and a severe lack of customer care. As a serious buyer prepared to spend a significant amount, I was treated with complete indifference. Issues began when I was told I couldn't test drive a vehicle on the weekend because it was reserved. After rescheduling, their phone system was a joke, leading to repeated voicemail messages blaming me. When I finally arrived for my confirmed test drive, the representative was unavailable, and the vehicle was booked out. No manager came to apologize or assist. When I pointed out their prices were higher than another dealership, I received no response. The overall lack of initiative and customer care was astonishing. I will be taking my business elsewhere.

1
Date of experience: Jan 14, 2026
Terence Bell
Restoring Faith in Car Buying!

After a disappointing experience with another dealership, I was thrilled with my car-buying experience at the company. The representative was patient and professional. Thank you, I would recommend this service!

5
Date of experience: Jan 10, 2026
Manuel Morgan
Great Experience with Enthusiastic Support

At the company, we have worked with a representative from the start of our inquiries for a new lease. He has been friendly, polite, and knowledgeable about the product. Today, we are collecting our new vehicle. Excellent customer support and communication.

5
Date of experience: Jan 09, 2026
Wyatt Baker
Superb Assistance from the Representative

The representative was incredibly helpful and pleasant. Truly superb service.

5
Date of experience: Jan 08, 2026
Wilber Parker
Fantastic Team and Excellent Service

The entire team at the location was fantastic. Everyone, from the front staff to the mechanics, was friendly and knowledgeable. The representative was very helpful and took the time to explain the differences between all the models without being pushy.

5
Date of experience: Jan 06, 2026

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Business Details

  • Main Ford, BYD and Ineos Grenadier Dealer in Norfolk.

    Our success is based upon providing excellent customer service, superb value for money and complete customer satisfaction, principles that serve us as well today as they have always done.

    Our help team are available Mon-Fri 8.00 - 17.00

  • call 01603253144
  • language https://www.busseys.co.uk/

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