bysavi.com

4.2
4.2 Based on 41 reviews

Savi is a social impact technology startup in Washington, D.C. founded by long-time student loan experts and advocates. We're working to solve the pressing student debt crisis affecting 46 million borrowers by helping them discover new repayment and loan ...

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Average Rating

4.2

/
5

41 Reviews

5 Star
68%
4 Star
2%
3 Star
12%
2 Star
10%
1 Star
7%

Filtered Reviews

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Review Time

Lynann Wallaesa
I felt like I had NO idea how to get to…

I felt like I had NO idea how to get to where I needed to be for loan forgiveness. Savi helped me figure it out, with ease. Thank you Savi!

5
Date of experience: Oct 06, 2025
Tom Castle
Love Savi!!!

Savi did everything for me. They filled out all forms, and within a few months, my loans were dismissed. I couldn't be happier.

5
Date of experience: Sep 04, 2025
Quick, Thorough, and Friendly Service

The associate was incredibly responsive, getting back to me quickly with answers to all of my questions.

5
Date of experience: Sep 04, 2025
Happy Kansas City Customer
The ECF forms are easy but the none of…

The ECF forms are easy but the none of our data inputs work for SAVIs website. Although we have access to this paid SAVI essential service through my employer there are zero services that function the way they say they will outside of the ECF forms. We’ve tried working with SAVI for more than two years without success. It’s a waste of my employer’s money in our experience.

2
Date of experience: Sep 04, 2025
customer
Helpful and timely feedback.

5
Date of experience: Sep 04, 2025
customer
QUestions were not answered.

QUestions were not answered.

2
Date of experience: Sep 03, 2025
Benay
I learn something new each time I tune…

I learn something new each time I tune in.

5
Date of experience: Sep 03, 2025
Jennifer Thirsk
Appreciate SAVI

Just appreciate having someone in my corner to help me walk through the student loan process to get to the PSLF finish line!

5
Date of experience: Sep 03, 2025
customer
Deciding on Best Repayment Plan

I have been in a dilemma concerning what repayment plan is best for me. My NelNet representative explained the details of each loan I was considering. I applied for the best repayment plan for me through Savi’s website. It’s wonderful to have that decision behind me! Thank you, Savi!

5
Date of experience: Sep 03, 2025
Ebony
Everything

Everything! No resolve to my concern and the customer support rep was not helpful and informed me I just needed to update my hours worked which had nothing to do with my concern . I don't think I will renew my membership with SAVI when it is time.

1
Date of experience: Sep 03, 2025

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Business Details

  • Savi is a social impact technology startup in Washington, D.C. founded by long-time student loan experts and advocates. We're working to solve the pressing student debt crisis affecting 46 million borrowers by helping them discover new repayment and loan forgiveness options.

  • language https://bysavi.com

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