Name: cambridgeskylights.co.uk
Telephone: 01223782348
Rating: 4.8

Cliff Fisher Guest

Spot on.

Fantastic communication, easy to use website and the two delivery guys were absolutely brilliant. Don't buy windows often, but next time I do I'll be coming back.

Date of experience: Jun 18, 2023

nek0gamer77 Guest

2 years ago

Had a Problem

Had a Problem, after sales brill

Date of experience: Jun 05, 2023

Braden Patterson Guest

2 years ago

Reasonable price bracket

Reasonable price bracket, friendly service and good product

Date of experience: Jun 04, 2023

Maddox Harris Guest

2 years ago

Poor service

Poor service, ordered a skylight but turned out to be incompatible with my roof profile. Fair play - my bad however the returns process has been a nightmare. Long story short they don’t offer you all your money back and if the return process exceeds 60 days they don’t take it back at all. I initiated the returns process within the 60 days and they didn’t response. When I chased it up because it was now past the 60 day mark they advised I sell it on eBay. This was from Luke the head of operations who I believe oversees the returns process and this was on advice from the company owner. Basically I reckon they would probably be ok if the skylight you close fit and was installed properly initially, if not and you require any customer service. I just wouldn’t bother, been a really poor experience and I wished I’d have bought from a bigger company that respects statutory rights. I may be misguided but a product ordered incorrectly and unopened/in perfect condition should be eligible for a refund. Sadly not reflected in the returns policy of Cambridge skylights so I would recommend to stay away. If anyone wants anymore detail feel free to contact me

Date of experience: Jun 01, 2023

Tanner C. Guest

2 years ago

Excellent!

Cambridge Skylights has truly impressed me. The quality is top-notch, and the price is unbeatable. Not to mention, their delivery was swift and hassle-free. I can't speak highly enough of my experience. Cambridge Skylights has definitely earned my recommendation!

Date of experience: May 30, 2023

Gorden Parker Guest

2 years ago

Very helpful customer service and a…

Very helpful customer service and a very helpful team of delivery drivers well done to all.

Date of experience: May 22, 2023

Luther Guest

2 years ago

Very helpful and easy to deal with…

Very helpful and easy to deal with staff.Product arrived as requested and without issue.The Window itself (400x400mm skylight) was high quality and installed without any problems.

Date of experience: May 21, 2023

TheEtherion23 Guest

2 years ago

Skylights received on time

Skylights received on time. However, the silicons posted a few days later. Overall I am happy with the services received. Thank you.

Date of experience: May 18, 2023

Angel Guest

2 years ago

Ups and downs!

Easy to find the nice website but not so easy to order the window so had to telephone. Pleasant people and all went well then. Delivery was expensive and delayed twice. Very nice apology though. Window seems fine and now have to wait to see it installed after the delay.

Date of experience: May 08, 2023

Mavis H. Guest

2 years ago

Exactly what we wanted

From initial enquiries to visiting the warehouse to ordering, delivery and then the actual items everything has be absolutely brilliant.So knowledgeable and helpful, the delivery had to be rearranged a few times and they were so understanding. The skylights are incredibly good quality and look fantastic. Would highly recommend to everyone! We ordered 2x 2m x 1m fixed skylights and we couldn’t be happier!