Review Time
Worst app ever. Not only did it start acting up yesterday, but now I can't use the internet, other websites, or apps, and there's no way to uninstall it because it makes the process difficult. Stay away from this app.
This app is basically a wolf in sheep’s clothing. While I thought it was working the whole time it was not. There were loop holes and then just basic stuff it didn’t block even though I had the settings set correctly. When as a parent you trust an app to do what it says and put that trust in it for your kids and it fails it’s heartbreaking. When you thought there was victory in an area and thought the app was doing what it said then find out your kiddo has been struggling and comes to you crying about messing up, you feel defeated as a parent. This app should NOT be sold or used by any parent who cares about their kid having real victory. If I could give this app 0 starts I would. Horrible l.
This is a great app. I've had it for a few years now, and it's the most effective app for blocking objectionable sites. I've tried most of them, and after trying this one, I signed up for the year-long subscription. And - their tech support is superior - always willing to help.
Didn't do anything the app promised too.I asked Canopy to block social media apps. It didn't block any. I asked to block suggestive content and it blocked zero images or videos, showing plenty of suggestive and even explicit results. Ironically it blocked other website that I didn't ask to.I contacted costumer support twice but no one replied.I was very excited for this product, as I wanted to install it for my kids computer.I hope costumer service will reply to me soon and fix issues. But after seeing the other reviews I will probably find another solution and cancel my trial. I really hope they succeed in making their service good, but they need to hire a better tech and support team.
If you download it, it will be impossible to remove and your Internet speed will essentially disappear. Do not do it at any cost. I was looking for software to do this sort of thing and it looks very professional and it would’ve been fine but the Internet speed is just not acceptable and there is no way to get rid of it on your laptop if you have the Uninstall protection.Edit: If you call support there is no answer or callback, no online instructions for uninstall.
When Canopy is enabled it effectively blocks porn websites. But the internet gets pretty slow, and some images that have nothing to do with inappropriate contents don't load anymore. To make matters worse, softwares on PC, and applications on mobile phone cease to function properly.That is too bad, it gave me a very good first impression. But i have no other choice than uninstalling it.
Canopy is the only content filter that has truly worked for me, and I’ve spent a lot of time setting it up to help me stay focused and safe online. However, the app has a serious flaw: it slows down internet performance dramatically.I contacted support and spent over an hour running speed tests and preparing screenshots across different scenarios, as they asked. After sending everything in, they never responded again. I followed up three times over two weeks and still got no reponse.I really want to keep using Canopy, but if the developers can’t even reply to a paying customer who did everything they asked, that’s unacceptable. I’m writing this review not out of spite, but because I believe others should be aware of this. If you rely on this app and something breaks, you might be on your own.
We were excited to assume we found a great parent control app for our family. The functions of this app would be great if they worked consistently and as advertised. The filter essentially blocked most searches the kids were expected to utilize for school homework (did not allow even youth/kids based sites). The app did not function remotely to update or adjust settings... for some devices, we had to have the control app right next to protected device to pause protection or make setting adjustments. The latest issue is a problem with an update for Mac, which locked us out of multiple devices that were protected by the app (errors in the apps ability to work with internet). Our work and student devices were out of use for several days with no solutions. We were told to wait for the update. We now also cannot uninstall the app and are forced to wait on additional updates. The app in itself is slow to respond. Would NOT recommend.
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Canopy is a parental control app which uses AI technology to block explicit content, even on websites and social platforms which are otherwise acceptable. It is also used by adults who want to give themselves a cleaner internet experience and manage screen time.
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