carealarms.co.uk

3.8
3.8 Based on 20 reviews

At Care Alarms, we specialise in advanced care alarm systems and telecare solutions designed to enhance the safety and well-being of those in need. Whether you're a professional carer or someone looking after a friend or loved one with conditions like dem...

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Average Rating

3.8

/
5

20 Reviews

5 Star
48%
4 Star
24%
3 Star
0%
2 Star
10%
1 Star
19%

All Reviews

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Review Time

Sharon Rich
Had issues with the product. Found the aftersales team pretty unresponsive to email and and had to r

Had issues with the product. Found the aftersales team pretty unresponsive to email and and had to repeatedly chase by telephone for answers and updates. They eventually sent a replacement but same issues. Decided to bypass Care Alarms and speak directly with manufacturer who confirmed defect and advised solution.

2
Date of experience: Feb 04, 2026
Sharon Rich
Unresponsive Aftersales

Had issues with the product. Found the aftersales team pretty unresponsive to email and and had to repeatedly chase by telephone for answers and updates. They eventually sent a replacement but same issues. Decided to bypass Care Alarms and speak directly with manufacturer who confirmed defect and advised solution.

2
Date of experience: Jan 14, 2026
Judy Bracey
Once set up easy to use

Once set up easy to use. Tracking and SOS button excellent. However we do have to plug it in every 2 days and the advert says it should last up to 10 days!

4
Date of experience: Jan 07, 2026
Callum PIPER
Good service

Product delivered on time at a good price.

5
Date of experience: Dec 30, 2025
Neil
The ordering process worked fine

The ordering process worked fine. My only issue was that the website gave the impression that the device was in stock and would arrive within 1-3 days In reality it took close to10 days from ordering which was very inconvenient.

5
Date of experience: Dec 09, 2025
Scotty Cheek
Would not recommend

Ordered a care alarm watch from them for my dad. The thing was so complicated that neither me or my partner could figure it out for ages. I’d say we were both pretty tech savvy.If we struggled then, a 78 year-old would have no chance. We finally got it working but it took two hours plus a phone call where the customer service agent couldn’t help and told us to ring the manufacturer. I wouldn’t recommend it at all.

1
Date of experience: Dec 05, 2025
VICKY
Great range of products

Great range of products, and easy to work out exactly which one i needes.

5
Date of experience: Nov 21, 2025
Kate
Watch not suitable unfortunately

I bought a fall detection watch for my mum but unfortunately it was a bit too big for her and said she wouldn’t wear it so I had to return it and Care Alarms refunded the money no problem

5
Date of experience: Nov 20, 2025
Sandeep
Perfect alarm

The alarm is perfect for a severely disabled person who can activate it with the slightest touch when help is needed

5
Date of experience: Nov 16, 2025
Anne Bradburn
Not Suitable For People Dementia

The watch tracker is wholly unsuitable for people with dementia. Too many features that dementia patients can’t use and just cause confusion.The returns policy totally denies a person their statutory rights under both distance selling regulations and Consumer Rights. Avoid.

1
Date of experience: Nov 14, 2025

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Business Details

  • At Care Alarms, we specialise in advanced care alarm systems and telecare solutions designed to enhance the safety and well-being of those in need. Whether you're a professional carer or someone looking after a friend or loved one with conditions like dementia or Alzheimer's, our wide range of products, including care alarms, anti-wander alarms, bed and chair leaving alarms, bed wetting alarms, movement alarms, pagers, transmitters, receivers, nurse call items, and sensor mats, offers the support you need.

    Our commitment to quality is underscored by our ISO 9001:2015 certification, ensuring that each product not only meets rigorous safety standards but also embodies our dedication to reliability and customer care. We source our extensive inventory from some of the world’s leading suppliers and manufacturers, guaranteeing top-quality solutions for diverse care needs.

    In addition to our premium products, CareAlarms.co.uk is a valuable resource for information. Our site hosts a rich library of guides and blogs, written by experts, that provide insights into using care alarms effectively and enhancing the caregiving process. These resources are designed to help you make informed decisions and use our products to their fullest potential.

    Our user-friendly website ensures that finding and purchasing the right products is straightforward and hassle-free. With CareAlarms.co.uk, you gain more than just equipment; you receive a partner in care, helping you ensure safety and comfort for those you look after.

    Choose CareAlarms.co.uk for peace of mind, where quality and customer care come first, supporting you in delivering exceptional care every day.See more

  • language https://www.carealarms.co.uk

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