Review Time
TrichStop changed my life in ways that I couldn't imagine. I had been pulling for over 20 years and had all but given up on myself and psychologists/counsellors who were not at all familiar with my condition. I took a leap of faith with this programme and through these 6 months, found myself re-learning about my condition all over again, deploying the new tools I previously was not aware about (yes, even after 20 years of having the same condition, you can still be learning new things about it!). My pulling has reduced and it's a lot more manageable now. Crucially, TrichStop has helped free me from the mental distress that accompanies hair pulling more than the actual physical damage itself. What I like about it:1. Evidence-based approaches-Every one who has trich is really in it for the long haul most times, and we need a whole toolbox of strategies that actually work and can be applied in different contexts.2. A team that specialises in BFRBs-Some of the therapists even have the condition themselves so I felt it made them more understanding and empathetic. It also helped me to trust and be more receptive to their suggestions as well.3. Opportunity to attend support groups-Knowing you're not the only one helps a lot, every staff on the team seems intentional and committed to building a supportive community for clients too and I'm really grateful for this.4. Empowering the client-I liked that I could work on the sessions at my own pace, and discreetly by typing on an app or my computer. The content is insightful but not too overwhelming. A supportive therapist also consistently and patiently guides you towards application. Many of the lessons extend beyond BFRBs itself, veering into general emotional regulation territory that would be helpful even to people without this condition. To my surprise, I realised that I preferred the online therapy format to traditional talk therapy because it allowed me to process my thoughts better before sharing them.I would like to especially thank my therapist, Laura Santner, for her incredible patience, insight, and encouragement. It is truly not easy reading a wall of text sometimes and I have new appreciation for the hard work that online therapists do! And to everyone at TrichStop, thank you for making a difference in my life!
Trichstop helped with not just hair pulling but also other BFRBs. I've not pulled my hair in over a month. The tools on the app (like tracking urges and pulling, or recording how well different competing responses work) are great and make you feel like you have more control over your BFRBs. Only thing I would say is that the app is a little bit glitchy, but still perfectly useable overall!
Michaela was phenomenal. She challenged me and helped me notice patterns, then she helped me sit with the discomfort of learning new habits. I am so grateful for how gently she treated me and how productive it was working with her. I used trichstop for 6mo and got so much value. I understand my pulling better now and, I didn't stop entirely, but I have much more in the toolbox to resist urges and have thicker hair.
My experience with Trichstop was positive. I learned a lot about the triggers of my unwanted hair pulling habits and became comfortable with the fact that I struggle with trich. I let go of a lot of shame and tension I had about obsessively hiding this part of my life. My Trichstop therapist Vedrana (who was so caring and encouraging) helped me recognize and address a lot of the underlying anxiety/negativity of my condition and then supported me in exploring healthier, more accepting responses. I thought the modules were released at a good pace. Sadly I didn't complete the program all the way (I think I had one or two modules to go) because my financial situation changed... But if you can afford it, I highly recommend giving it a try at least, especially if you're dedicated to completing the program and putting in the consistent work.The important thing is that this program works if you work at it. The effort you put in will affect the results you see in yourself. That means you need to keep up with the weekly self-assessment, daily hair-pulling log, regular chats with your Trichstop therapist, maybe even attend a group session, and *definitely* practice the steps you learn through each module before moving on to the next. You'll have many opportunities to be introspective and get honest about uncomfortable things related to hair pulling, your emotions, and most likely your past, so don't avoid these parts (these are important parts of the process). If I could do this program over again I would make sure to dedicate more time and intention -- at least 5-15 mins every day to it, instead of only fully using it when my pulling got "bad". I wish I would have been more consistent with it through the entire program.When using the tools provided in the program, I found the desktop version to be better than the app, because the desktop user experience feels less cluttered (at least to me). The more modules you complete, the more tools you'll have available to you -- all of them are useful and necessary, but personally I just didn't like having to dig for each one in the mobile app; it got kind of overwhelming. Trichstop has a lot of potential and I'd love to see them make this program more affordable for people who need it. I'd love to do it again and complete the full program once I have the means to do so. Overall I recommend it to anyone struggling with trich!
I joined the program ever since November 2022 and it has truly been life changing for me. I can genuinely say I am at peace and contented with life after having finished the program as I was able to overcome trichotillomania, something that I have been struggling with for the last 8 years.Looking back now, joining the program was one of the best decisions I have ever made and I am so thankful for the support and encouragement I have received from my therapist and the TrichStop team. I was very worried at first considering that I hate being vulnerable myself but if there's anyone in the world that can help me and understand what I'm going through, it's TrichStop. As I'm writing this review, it's nearing the days of my birthday and all I can really say is beating trichotillomania was the best gift I could have ever given to myself and it was all made possible with the support from the TrichStop team.
Gained so much insight into the pulling, and ultimately this challenging learning process gave me the tools and confidence to face it. Highly effective, but you only gain as much as you put in...to gain the most, you have to prioritize it.
I've had trichotillomania since I was 9 years old. I started Trichstop at 23 after years of feeling absolutely helpless and not being able to find anyone who could give me the help I needed. Trichstop changed my life for the better and I am forever grateful for my therapist and the people who work there. This was the first time I've felt seen and heard. This is not to say that any of it it easy, it's not, it takes hard work and a lot of inner work. But they finally gave me the tools to minimize my pulling and take advantage of my life. Thank you trichstop team for giving me my life back!
So i used the program for about a month then decided to cancel for personal reasons. I cancelled my membership the day before it withdrew from my account thinking it would let me continue using it until the next billing cycle but no, it immediately shut me out of the program. I emailed customer service for a refund and they said they don't issue refunds but will credit me if i choose to sign up again... When I signed up i didn't see anything saying that they don't issue refunds.UPDATE: AFTER SEVERAL EMAILS AND THEIR TEAM SEEING THIS REVIEW THEY ISSUED THE REFUND.
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