Joanne Dickinson

This company does NOT honor their…

This company does NOT honor their return policy. I called when I received the bags. I never opened them because my trip to Ireland was cancelled. I sent an email and Jessica asked if I would accept...

S Butler

Poor product quality and disappointing company accountability for defective product

I purchased the travel bag in December 2023 in anticipation of a trip in May 2024. I used the bag once or twice between December and May, but primarily stowed it away until it was time to travel. Th...

Victoria J

Stylish and Durable

I love this Anti-Theft Bag! It has several pockets in all the right places. It's made of durable material. The zippers lay flat and are hidden in the seams. I can easily access all the pockets without...

Lynette Glenn

I bought 3 of these for vacation…

I bought 3 of these for vacation traveling. I haven’t used it yet but I am so pleased with it. I bought my daughters one for traveling too and they loved it. We will be using it next week❤️

Tina Kalvelage

This bag fell apart in a month

This bag fell apart in a month! The small zipper compartment fabric started fraying and is too small for my phone, and the strap doesn't stay in place when you adjust. I asked for a refund and return...

Andy Van Pachtenbeke

Delivery completely unreliable

No idea if their products are any good. They work with a completely unreliable delivery company. After my package was lost, the company sent me a replacement, which was again not delivered. Their deli...

Debra Slater

I am a medical professional and wanted to purchase the item for my son who is an electrician. I sent

I am a medical professional and wanted to purchase the item for my son who is an electrician. I sent information discussing the item I wanted to order which was the plus with the laser. Ordered Feb 1...

R Fabian

highly satisfied!

Kudos to the Kineon team for creating this amazing product! I use the Move+ for more than 2 weeks and I already feel improvement in my knee. Very satisfied and the shipping was also fast!

Steve Henry

Have used product daily for about 2 months

Have used product daily for about 2 months. 15 to 20 minutes on each knee. Really have not increased any of my mobility, and very .little pain relief. I will continue to use for the next couple months...

John Reno

I am very pleased with my Knee+

I am very pleased with my Knee+ experience. The positives so far have been:— Very good customer support. I accidentally bought 2 units but had no problem returning 1 for a refund— The build quality an...

Pamela Garver

working well

I have been using my reviv on my L knee and my L shoulder and arm for a couple of weeks now and it has made a lot of difference in the level of pain especially in my knee.

Bo

My wife and I have had a myriad of…

My wife and I have had a myriad of injuries over the years and our new Kineon device has been been remarkable in relieving pain in our knees, wrists, neck and feet.

Rachel Morris

A fantastic improvement in sleep quality

My experience has been excellent; before I got this device, I was using an over-the-counter mouth guard for snoring and teeth grinding. This one is a significant upgrade compared to the generic option...

tyran6x62

Mixed results

While it certainly reduced my snoring, I'm unsure about its effect on sleep apnea. I found it difficult to get used to wearing the device, especially during times of chest congestion or coughing when...

MatkaPrtka84

Resolved my sleep apnea issues

This has effectively addressed my sleep apnea, performing far better than the cheaper alternatives due to its wing design and two-piece construction.

Jason Clark

Better sleep overall

Since I started using my device, I no longer feel tired and don't need daytime naps. I love it and fully recommend it.

NB97

Snoring levels too high

My nightly snoring levels range from approximately 5 to 30 on the SnoreLab App. They are not consistently low enough!

Montie Cooper

Effective alternative to CPAP

This is a very useful and effective alternative to a CPAP machine. No more snoring and an improved sleep pattern.

HumanLynK

Exceptional quality and great communication.

The quality of the product is exceptional and aligns perfectly with the description. The email communication was excellent, and the shipping was quick. Thank you!

Leah Foster

Exceptional service for urgent medical needs during my trip

I found myself in need of medical equipment while visiting the UK. The company delivered it in under 24 hours. Huge thanks to the representative; your help was incredible. I truly appreciate it.

Landon Coleman

Highly effective and friendly service.

The service is not only highly effective but also friendly. My only recommendation is to conduct the initial consultation when the equipment is available for use. Currently, on day three, I've achieve...

custoviv

Intus is a great company ordering on…

Intus is a great company ordering on the website was easy theyresponded quickly to my order and it arrived within a relatively short time I would recommend them and will definitely reorder from them m...

Christine Peel

Nice

Nice, easy to use but the didn’t stay in position all night as required.

Steven Beaven

Fast delivery

Fast delivery, competitive price and easy to order my item.

Jayant Kumar

It was quick, swift and very efficient. We needed to complete Form 1A for DL renewal. We got the re

It was quick, swift and very efficient. We needed to complete Form 1A for DL renewal. We got the reference from an online search. We contacted them on WhatsApp. The response was very quick. I got a c...

Lingo_0ne

Exceptional support for medical certificate acquisition

Exceptional support for obtaining a medical certificate for driving licence renewal. After payment, we received prompt online consultation with a doctor who sent the certificate. I verified the doctor...

Ramasamy Esvar

24x7 Available and very fast service.

24x7 Available and very fast service. I used their service to get Form 1A for an International Driving Permit.

Ani

Keep it up

Keep it up. The service was very smooth.

Chirag Narpath Kumar Jain

Excellent Service, Price, Process, Time and Quality

Ordered a Form 1A for an International Driving Permit. It includes vision and hearing check and all other health tests. A video call from a doctor with a short verification of these criterias.Starting...

Nishchal garg

Clear info and customer service

Clear info and customer service

Robert Klingensmith

Product shipped quickly

Product shipped quickly. Great customer service!

Joanne

Great Experience and good prices!

Deanna

Website is very easy to navigate

Website is very easy to navigate! Thank you!

Nancy

CPAPselect works for me!

CPAPselect is such a good resource for my CPAP supplies. Very good experience

Thomas DeWispelaere

This was a great transaction

This was a great transaction - easy to find what I needed on the website, reasonable price, quick shipping and great communications. Thank you!

Paul Fritz

excellent timely service

online ordering was simple; order was processed and delivered quickly. follow-up for additional equipment handled on personal level by knowledgeable employee.

R.Ayers

Best service and product :)

I ordered the pride victory sport four wheel scooter for my dad and he loves it . Cyrus gates was very helpful from the beginning of purchasing the scooter up until delivery . He answered every questi...

William Eckhart

Ordering was easy

Ordering was easy. Delivered when promised and fits and works perfectly.

Kris

I needed to cancel my order and…

I needed to cancel my order and customer service was so friendly and helpful. In an age where people don't care about doing the right thing, and that can put you out of a lot of money, this company c...

Virginia Peacock

Double Amputee left without wheelchair

This company was terrible! We ordered a replacement joystick for my electric wheelchair over 4 weeks ago and still have not received it. We have called customer service twice and each time they swear...

customer

FAST delivery and BEST Pricing

Placed an order on a Wednesday for my son's CPAP machine. The machine was on my doorstep the next day! Amazing service AND the best price on the Resmed Autosense 11 Autoset. I highly recommend this...

Robert Spencer

Fast delivery

Fast delivery. Proper parts.

MM

🚩🚩🚩 Disappointing Experience with Purchased Equipment

🚩🚩🚩 I bought equipment through a distributor, including a lower limb system and an upper limb system, at a high cost. Unfortunately, my experience after the purchase has been very disappointing. Bo...

Russi Cook

My special Bioness experience began with Rob Meyer

My special Bioness experience began with Rob Meyer 412 420 9721. His prominence in my journey is because, as a gait specialist, he targeted my drop foot condition and perfectly set my device parameter...

Newton Scott

Great for walk improvement

Helping with muscle weakness in right leg, easier to lift knee

Bianca Powell

Johanna is a wonderful Representative…

Johanna is a wonderful Representative for your company. You can tell she genuinely cares for her patients. The device itself has made a tremendous difference in walking.

Rei Jiménez

excellent

very helpful

Charli Cook

Fantastic manager…

I was impressed by the regional manager who stepped up to help me when I was having trouble with a local representative. She was very helpful and personable. Enjoyed working with her!

SP4

Received an incomplete machine.

I received only part of the machine. The listing for the CPAP machine clearly specifies what should be included with every unit. They sent just half of it, missing the humidifier, hose, mask, water ta...

Francesca

Excellent customer care

Excellent customer care. I have had to reach out to them for a machine replacement and they replied within a matter of minutes and sent a replacement machine the next day! The only reason I am giving...

Alaameri Yasoob

Bought cpap machine

Bought cpap machine, arrived on time works perfectly, recommended!

RK VAN

Worth every penny buying on this…

Worth every penny buying on this website and very good customer service.

Rupa Parmar

Trusted Seller - Really great communication

Really great communication Even provided a free upgrade on the observation trolleys we purchased. Trusted seller. We will always continue to use this company as our go to for used Medical equipment. T...

iain

Equipment was in good condition and…

Equipment was in good condition and arrived quickly

Jayson Price

Incredibly Comfortable Footbed for Winter Boots

The footbed is extremely comfortable. I've been wearing them while working, and they feel fantastic. The staff were very helpful as well. These winter boots are perfect with a great fit, comfy soles,...

Hope Powell

Great overall overview for your feet well being

The test was comprehensive compared to another service I tried the day before and brought more insights to me than the more straightforward service. It was also helpful that the store worker explained...

Robert Brown

best place to buy sportswear/-shoes in leipzig

title says it all. extremely helpful and professional advice. there is no pressure to buy anything unnessecary. the people there are really just interested in findind the absolute best sportswear for...

DR22

Mixed up orders

I ordered size 36 leather and got size 44 fabric insoles which are useless to me, despite actually having personal foot scans .I emailed and have a promise to be sent the insoles which I ordered, qui...

Alex Fisher

Best Salesperson for Orthopedic Needs

I had a fantastic salesperson who helped me get my feet scanned and select the right shoes. They were very knowledgeable, patient, and knew what they were talking about. I will return every year for a...

Bart Wright

Thank You for Your Time!

Thank you for spending time with me and my family! You were awesome!

Brad

Over a month and no shipping

Ordered replacement filters online and it’s been a month with nothing being shipped. Asked them on Instagram where my product was and they blocked me. It’s not like this stuff is cheap either. I paid...

Christie Yang

Helps with Pet Dander allergies

This product has been great for my family. It's really helped me with pet dander. My husband used to suffer greatly when my brother came over because he has dog hair all over him. We read how this pro...

Bonnie Robinson

What a nightmare

What a nightmare. I have called Air Doctor customer service 4 times. One time a person who spoke very little English kept saying she didn't understand me until I hung up. All I wanted to do was can...

Jerry LeBaron

Emails to their contact email address…reflect back as undeliverable

Emails to their contact email address are kicked back as undeliverable. Call to their customer service phone number are deflected by their automated answering system which tells me I'm calling outside...

M Kaufman

Great for allergies and smoke

I got and AirDoctor after seeing how much it helped my daughter at her house. She wasn't as congested or feeling allergic anymore, and I needed that for myself. I've had the larger model (5500) in my...

Lisa

So glad I've had these for over a year

Recent air quality issues have reminded me how grateful I am to have multiple AirDoctor units in our home which have been running nonstop for over a year. We vacuum our hardwood floors & stairs and ar...

Zelda

Excellent Support from the Representative

I reached out to the representative yesterday, and he was incredibly helpful. He patiently awaited the information I required. When he couldn't assist directly, he promptly reached out to the appropri...

Mindy Morris

Trustworthy Company and Great Support

This company is my go-to for medical equipment. The representative helped me choose an oxygen wrist monitor after I struggled with others from different suppliers. He guided me through downloading the...

Ralphie H.

Delayed Order, but Resolved

EDIT: The company made efforts to rectify the situation. I received my order swiftly once it shipped. I will keep my original review but amend the rating. My life relies on regular INR testing. I orde...

Marcolos5392

Great Service!

Jaden Reed

I do very few reviews

I do very few reviews, but some institutions/ companies deserve them when they excel, whether good or bad. The sales reps at this company are very knowledgeable about their products and willing to h...

Jeremy Scott

Very Satisfied with My Oximeter

This company supplies my favorite wrist pulse oximeter. They provided quick delivery of the various models I ordered over the years. When I had issues with another device, they promptly offered a refu...

Charles Myers

When I received the product I ordered

When I received the product I ordered, it was the wrong size. I tried calling them, but no one answered.

Carol Gates

Extremely useful gloves for Arthritis! GREAT Company!

I was throughly pleased with my first pair of gloves!So much so that I ordered a second pair, but I thought I’d try a size M, thinking I could wear either a Small or a Medium. However, the size mediu...

Gregory Cannon

Timely

Timely, accurate

Kaye Anne

Love the product

Love the product. Will purchase the socks soon. Hopefully, they (the socks) will provide the compression that I've grown accustomed to with your products.

Chris Whittle

I am learning to crochet and it was…

I am learning to crochet and it was causing my hands to cramp. I could only work a few minutes at a time and with the gloves I find I can crochet longer, the fabric helps the yarn slide over the hand...

Martin Gallatin

Great gloves.

Lori Eby

Great credentialing services

The credentialling services at Medsole have been wonderful for our practice. The process has been smooth, professional, and successful.

Andrea Piazza

Medsole is a practice saver

Medsole is a practice saverMedsole helps me optimize my time and learn the best strategies for creating value as a practice while offering affordable care to our patients.

Joycelin Szymanska

They'll spam you!

I'm pretty annoyed that Brian from sales keeps clicking our ads to spam our emails about this platform. It's a surefire way to get us to not use your platform.

Emily Krause

Overall a great experience with Harry

Overall a great experience with Harry, Robert and Andrew. They are very attentive and knowledgeable!

Deborah Morehead

Great experience

Everyone I have worked with has been very attentive and knowledgable. They know what they are doing and are very helpful.

Ciara Scott

I am very satisfied with the services…

I am very satisfied with the services I've received from Medsole RCM. They are proficient and knowledgeable. I appreciate the extra time they took to answer all my questions.

Al Simmons

I’m a dual ostamate I have had a stealth belt for 3 years now. I wear it everyday it gives me a sens

I’m a dual ostamate I have had a stealth belt for 3 years now. I wear it everyday it gives me a sense of security from leaks and no one knows I have a ostomy. I have a total of three stealth belts rea...

Dean Dixon

Stealth Belt And Me

I had my urostomy 02/2020. I got 4 stealth belts by May of that year and have been a satisfied customer ever since. The VA offered a wrap that I tried but could not master and therefore ordered 2 mo...

Not happy

I bought a belt and indicated the wrong…

I bought a belt and indicated the wrong side for my ostomy. I reached out to request an exchange and returned the incorrect sided belt. I never received my correct belt and was never refunded.

John

The Stealth Belt Pro is the best thing…

The Stealth Belt Pro is the best thing ever for me. Active metalworker with permanent ostomy on my left side. The Stealth Belt has allowed me to go through life with support and concealment to the poi...

Al Simmons

dual ostamate

I’m a dual ostamate I have had a stealth belt for 3 years now. I wear it everyday it gives me a sense of security from leaks and no one knows I have a ostomy. I have a total of three stealth belts rea...

Jordan Harris

Emotional Security in a Belt

In 2020, I became a believer in the Stealth Belt. Fresh out of surgery, I was having major leakage issues. Our local hospital had a brochure recommending the Belt. It was a big help in solving my prob...

jjmmapd

I love the socks

I love the socks, but it took rather long before I received them in the Netherlands.

Randi Powell

Disappointing customer service

Be careful if you decide to purchase from this company. I purchased toe socks that were faulty. The initial response was to send some more. However, all of the products turned out to be no good and I...

Arliss Hughes

I feel robbed by this company

I feel robbed by this company. They sent the wrong colour. The quality of what I ordered is nothing like in the picture. The delivery took ages to arrive and customer service has not replied to my man...

Nia T.

A very dishonest company with no…

A very dishonest company with no integrity or code of ethics. The compression gloves they sent me were of very low quality and made my hands worse.They ignored my emails and only responded 3 months la...

Rodney Carter

SCAM SCAM SCAM

This company sent me the worst knee compression sleeves I have ever seen. They fell down after 4 minutes of use very poor quality. Now the company won’t respond to anything I send them about a refund,...

Ken Cooper

Ships from China

With a French bricks & mortar address & a UK (+44) telephone number I didn't realise I was ordering inferior Chinese goods. Deceitful.

Corina Noga

Nic the founder of VB is so caring, helpful and knowledgeable and she has personal experience of her

Nic the founder of VB is so caring, helpful and knowledgeable and she has personal experience of hernia and stoma. Nic helped me through the process of receiving my two ladies hernia support vests and...

isabel russell

Delivery poor

Measured for support belt 17th October.Personally went to g.p. for prescription and mailed prescription that day. Now 19th November, still not received goods

Noreen Downey

Very helpful

Very helpful

customer

Allways willing to help especially Nic…

Allways willing to help especially Nic has gone above and beyond Allways giving me a free gift

Peter

Stoma belt for parastomal hernias. …

I felt I needed a stoma belt and met Nicola at the Derby Stoma Day. She measured me and sent me a belt that I have been trying out. I will decide if I want to order more. It feels comfortable.

Neil

High quality products

High quality products. Service is always excellent.

Jacob Cail

Have not received my order after…

Have not received my order after several months. I can understand shipping delays, but at least communicate every so often. Frankly, I forgot I even ordered an AED.

ER Gammill

Website said item was in sock

Website said item was in sock, yet never shipped and no one was able to help me and tell me when my item would ship. Copy and paste answers from a poor customer service script

Timothy England

You sent me a ratings request before…

You sent me a ratings request before you sent me what I ordered. It is backordered, and I have no idea when it will arrive. If it arrives before school, Your ratings will be a five; if after school...

Melanie B Culpepper

Culpepper Cardiac Foundation

I order the AED’s for my charity Culpepper’s Cardiac Foundation where I place the AED’s throughout my community in hope to save someone’s life if needed. I order several at a time and you was prompt t...

Linda Champagne

12 weeks waiting and no AED

I ordered my refurbished ZOLL AED Plus on March 9. 2023.I have not received the unit and when i called today the customer service person could not give me any information about when it would ship, how...

Heather Edwards

Shame on them for their carelessness towards heart patients

Like the other reviews,I ordered an aed in November 2022 and still have not recieved my order.They charged and collected over $600 from my account however my order status has remained 'processing' for...

Brazil on the Hill Boutique Spa

Great service and products at great prices!

Nice business to work with, Gifted touch always has the best service. All my equipment was great quality and has lasted for years with no problems. I'm very satisfied with their informative help in ma...

Shannon Kastler

Good service and goods.

I'm very pleased with both of service and the products and fair prices that I received I gotta hot towel cabi and it came in perfect condition I also inquired about tracking it and the customer servic...

vicki hawse

Excellent

I worked directly with Jeff, the CEO with both email and phone. Jeff is honest, friendly, helpful and sincere. I purchased the luxelift massage table. Delivery was fast and with good communication. Th...

jasmine

Love this place!

Jeff is honest & helpful! We rec'd our electric facial bed so quickly and are very pleased with our experience. Thank you Gifted touch! You get it!

Beverly

item was broken & no tracking

Screws had fallen out of the dryer and husband had to put it back together. Wish I would have had tracking get also. I had to call to find out when it was coming. ...didn't even get an email saying...

Laura Hotch

Electric Massage Table

I had a wonderful experience purchasing through this company! They were able to quote me less than half of any other company's shipping. The first table wasn't in perfect condition and they very quick...

cjburris41

Affordable alternative with some drawbacks

I purchased this product due to its lower price compared to a similar option. However, the way it is molded can be a bit rough on the skin at the seams. Additionally, it doesn't provide the same stren...

Ann M.

Even with the surge of the Omicron…

Even with the surge of the Omicron variant over the Christmas holidays, I received the test kit within three days of ordering it. Thank You!

Amy White

Error Not Rectified

Our agency ordered an item and did not receive that item. Instead, we received a different version, which is approx. $50 cheaper than the one we initially ordered and paid for. Medical Source was cont...

Alan Filippi

Good communications

Good communications. Expedient service even with circumstances beyond their control. Full transparency.

Annie

No communication and a lot of finger…

No communication and a lot of finger pointing. It wasn’t until I told them I was going to dispute the charge that someone finally called me. Terrible company

Tommie Sposeep

I ordered a bed assist on April 29th…

I ordered a bed assist on April 29th and have yet to receive it. I emailed to ask when it should be arriving, and the response was an email asking for me to wait another 7 to 10 business days. Now it’...

Check Your Six

Trash products. I bought the ear protection the orange ones and they just don't go inside the ear as

Trash products. I bought the ear protection the orange ones and they just don't go inside the ear as they should, leaving a gap that allows for a lot of noise to come through. I tried buying a second...

Jordy Fisher

Extremely let down by this product

I wouldn't even give this a one if there were an option for zero. The product failed to work, and I was told it could be used on brick, despite that not being mentioned on the packaging. The support t...

Helene Smith

Their car wrapping film is of horrible…

Their car wrapping film is of horrible quality and they don't honor their quality warranty - They just don't care if the film falls apart. Choose Avery or PWF instead.

RamiroElTrolazo

3m Doesn't give a F__K !

Title should say it all however Ill expand bought 6 pairs of ear protection 1 one failed out of the box I called 3m tech warranty... Here's were it gets frustrating if you have a couple of hours to ge...

A0M_Enuos

Worst experience ever in this 3M store

Worst experience ever in this 3M store, 100 feet road, Hyderabad, India. Let me tell you a cycle repair vendor who repairs puncher has provided me better customer service than this store. Store Manage...

AquWaZe

Jeg har henvend mig skriftlig 4-5 gang…

Jeg har henvend mig skriftlig 4-5 gang over de sidst 4-6 uge. og 3M ønsker ikke at svare vedr. defekt 3M WorkTunes. Defekt består i at det ikke muligt at oplade 3M WorkTunes Connect 90543EC1, da USB s...

Kimberly England

Quick payment & awesome communication.

Quick payment & awesome communication. Dealt with Nick, very nice guy. Will do business again.

Linda A Hernandez

Communication communication…

Communication communication communication that to me is the most important part so there is complete understanding and you know exactly what's going to happen from beginning to end

KAREN HUGHES

5 star rating excellent place very nice…

5 star rating excellent place very nice very curious. Very fast to finish up the business we did . Nick is very good at his job.

Amanda McLeod

Will definitely do more business

Will definitely do more business! Such a fast process. And very reliable! Thank you for working with me.

Sarah

Such a great experience

Such a great experience! I shipped my supplies and was in contact with Nick the entire time. I was paid for my supplies immediately as soon as they arrived! I will definitely use them again!!

Clyde Jacobs

Quick and easy process

Quick and easy process, if it wasn't for the Pony Express it would be fantastic . Great people

Cheryl

I needed my replacement equipment ASAP…

I needed my replacement equipment ASAP and they delivered pretty fast.

Scott Jensen

Delivered on time and at a fair price

Delivered on time and at a fair price. Will look for Direct Home Medical for more supplies in the future.

SuperheroSanctum

Totally Impressed!!

This was my first order and they literally shipped the SAME DAY!! The mouthpieces were ideal and work perfectly!!

BLW

The product was GREAT and as…

The product was GREAT and as advertised!I’m a visual person, so I wish the instructions had included drawings instead of only in the printed format.I feel four full days, is too long to receive a pack...

Art Wise

Gabby did a great job explaining the…

Gabby did a great job explaining the machine and fitting me up with a mask. I couldn't have asked for more

Scott M. NH

Good company

Good company. Has what I need and fast delivery.

NB

Produit conforme à la description

Produit conforme à la description

Julia Harrison

Superfast dispatch thank you

Superfast dispatch thank you. Quality item.

Anita Bell

Best compression stockings ever

These are by far the most comfortable compression stockings I’ve ever tried. I’ve bought a dozen different ones at various price points that are hard to put in and horribly uncomfortable when worn dur...

Michael Sergeant

Prompt service despite Christmas week.

Elizabeth Mangold

Great stockings

These are really fine compression stockings. They do not curl down and keep the swelling down on my legs and feet. My only struggle is in getting them off at night.,.they are so snug on my leg, I have...

TK

Exactly what I ordered

Exactly what I ordered. Came on time

Rich

A job well done!

A great company to do business with.

edd

Finally ReceivA Serched Wanted Product!!!

Finally Received Wanted Product!!!

Jen McGrath

I hate them. Not reliable always issues always come off early no sensor readings repeatedly. Useless

I hate them. Not reliable always issues always come off early no sensor readings repeatedly. Useless. The dexcom g6 although bigger was much more reliable. Can't give these a low enough rating. Fix yo...

Lee C.

Inadequate Compatibility Warnings for Critical Health Device

My girlfriend, who has type one diabetes, relies on an older smartphone to connect with her health monitoring app. Unfortunately, the app suddenly became incompatible after previously indicating that...

Gunner Patterson

A deeply frustrating experience with this company.

This company has proven to be extremely untrustworthy in the field of diabetic health and supplies. They took my money without providing a refund and have prevented me from placing further orders. I'v...

Wilson Wilson

Frustrating issues with the monitoring software

The software I use to monitor my son's T1D with the device has been experiencing several strange problems. Currently, I can no longer access any historical data, as it only provides a brief overview o...

Chad Brown

Disappointing Experience with Allegations

The company appears to be openly discriminating against certain groups. My bank has raised concerns about an "authorization request" that they approve, yet the company does not process the charge. The...

Damon Barnes

Absolutely horrible company

Absolutely horrible company! Do whatever you can to eliminate any possible need to interact with them. TWO of their devices became dysfunctional on the SAME DAY so they agreed to "expedite" the repl...

Mattlock

Time to bring the truth on this, bear in mind as I write this review at 4am. I've used omnipod since

Time to bring the truth on this, bear in mind as I write this review at 4am. I've used omnipod since their very beginning, when it works its fine. The item has a place in health care, not advanced hea...

Brooks T.

Empowering Diabetes Management After 15 Years

This service has allowed me to manage my diabetes effectively for the first time in 15 years, minimizing its impact on my daily life. My only concern is that it isn't subsidized. Before using this ser...

popou

Extremely disappointing support

The customer service has been very disappointing, especially regarding the device connection issues. The adhesive doesn’t hold well, causing additional problems. My daughter was hospitalized due to th...

LS

The customer service is terrible

The customer service is terrible. They have no empathy and they just repeat "I know this is frustrating" over and over again. It's frustrating because your product is faulty and wasted 125 units of my...

Jörg

I cannot confirm all the bad…

I cannot confirm all the bad experiences people are facing dealing with the Insulet/Omnipod customer service.I do have a couple of issues from time to time with some of the pods but Im very happy with...

Raleigh Patterson

I was on omnipod and I HATED it

I was on omnipod and I HATED it. I almost died on it from low sugars. Plus its bigger than one thinks, bumping into door ways or getting in a car its easily banged. They dont replace them and your i...