caremove.co.uk

4.1
4.1 Based on 72 reviews

Looking for a removals company in Solihull. Call Care Move on 0121 244 0024 for an immediate quote. We provide free packing materials!...

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Average Rating

4.1

/
5

72 Reviews

5 Star
72%
4 Star
4%
3 Star
3%
2 Star
4%
1 Star
17%

All Reviews

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Review Time

Mr Keenan
We would like to sincerely thank you…

We would like to sincerely thank you for the truly outstanding service we received from your company during our recent move. From start to finish, the entire process was handled with the utmost professionalism, care, and efficiency, making what is usually a very stressful task feel completely stress-free and smooth.Stuart and Ed were an absolutely brilliant team! Their teamwork, attention to detail, and positive attitude were exceptional. We were amazed to learn they had only been working together for a matter of months, as they operated with the skill, coordination, and confidence of a long-established team. Throughout the day, they constantly checked in with us to ensure everything was done exactly the way we wanted, which gave us complete reassurance that our possessions were safe in their hands.We couldn’t have asked for a better experience and would wholeheartedly recommend your company to anyone planning a move. We are truly grateful for the support, professionalism, and care shown to us.With many thanks,Pete & Tina

5
Date of experience: Sep 15, 2025
Nena Sanders
Terrible Service…

I have read some good reviews about this company. So don’t know what happened to me !! I used Care Move Sutton Coldfield.On the day of my move they sent a small van and it was clear that all my furniture was not going to fit. As the morning went on I called Bernadette to complain that this is not what I paid for. She was very disinterested in speaking to me and very dismissive about the situation. The lads that she sent were very hard working however Bernadette had quoted me that there would be plastic rolled over my carpets. My TV’s and mattress’s would be in protective sleeves my cream 3 seater sofa would be wrapped. None of this happened. I had to move in two journeys something I thought I was paying upfront to avoid happening. Throughout the day I companied to Bernadette that this was really stressing me out. Her costumer service skills were terrible her solution was to hand my keys back then the lads can go to collect my garden furniture and empty my shed. Then lock my gate from the inside then jump over my garden fence. I insisted that no way was I leaving the responsibility of leaving my old address secure in somebody else’s hands. Wish I had not paid her all that money for a man with a van service Terrible !!!

2
Date of experience: Jul 04, 2025
Corbin
A brilliant service throughout

A brilliant service throughout from Bernadette and her team. Prompt attendance to provide a quote. The team on the day Nigel, Steve, Jamie, Paul and Tai worked so hard, it was a hot day and we had to wait to get into our new house, Nigel and the team remained upbeat and kept going until the job was done. We couldn’t have asked for anymore, friendly helpful, hard working and professional. I would definitely recommend Care Move. Thank you from a happy customer.

5
Date of experience: May 02, 2025
Ron Carter
Excellent service from Bernadette and…

Excellent service from Bernadette and her ream. Steve on the day and his other two colleagues were brilliant, efficient and nothing was too much of a trouble They made the whole process of moving very easy for us from start to finish Highly recommend this company Nick and Phoebe

5
Date of experience: Apr 24, 2025
Rudy Kelly
moving home

We found Bernadette to be very professional and put our mind at ease. Having not moved for 27 years she and her team made the process stress free. We did have several other prices, however we felt confident with Bernadette and Care move.

5
Date of experience: Nov 29, 2024
BenLuke200353
Company very efficient and helpful

Company very efficient and helpful. Everything went smoothly and on time. Staff were very courteous and professional. I would recommend the company to all.

4
Date of experience: Nov 18, 2024
Arthur P.
The removal men that came to help me we…

The removal men that came to help me we brilliant. Nigel and Paul knew the answers to all my questions before I asked them and sorted absolutely everything I needed. I would highly recommend them to anyone who is moving.

5
Date of experience: Aug 07, 2024
Hope Smith
A complex move executed with care and efficiency

So we had a complex move with 2 houses (comprising 10 bedrooms) into 1 and over a 3 day period with restricted access too so was never going to be straight forward. Care Move delivered the boxes on time (part of their standard service which others charge for), provided the full packing service (and again cant fault their packing) and dismantling and reassembly service (again everyhting went back together) and moved everything we had asked and agreed. All the guys were helpful and friendly and placed everything where we asked even though some of it was up 3 flights of stairs. I have read the other reviews and if there is a learning for others from this experience, irrespective of the company is to be clear on what you are moving and when and what you have contracted for. Care Move quote was very competitive and I would happily use them again. Bernadette is very driven and juggling a lot so can come across as very matter of fact, but in fairness she and the team did deliver on everything they promised.

5
Date of experience: Jul 26, 2024
Tony Cook
Nigel and Paul were fantastic on our…

Nigel and Paul were fantastic on our recent move to Yorkshire. They were so kind,thoughtful and professional ... I can honestly say that they made a stressful day enjoyable! It must have been a long day for them but they were happy and helpful all the way. You couldn't wish for two nicer removal men. Thank you. Nicky

5
Date of experience: Jul 03, 2024
Vernon Clark
our belongings that were put in storage…

our belongings that were put in storage came back dirty and many were broken

1
Date of experience: Jun 29, 2024

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Business Details

  • Looking for a removals company in Solihull. Call Care Move on 0121 244 0024 for an immediate quote. We provide free packing materials!

  • call 07914393224
  • language https://caremove.co.uk

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