thexstance.com

4.5
4.5 Based on 41 reviews

XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy....

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Average Rating

4.5

/
5

41 Reviews

5 Star
82%
4 Star
5%
3 Star
5%
2 Star
0%
1 Star
9%

All Reviews

Filter Reviews

Review Time

Bruno
Significant relief for my plantar fasciitis!

This has greatly improved my plantar fasciitis in my right heel/foot. Additionally, I purchased wider shoes with enhanced arch support. Thank you very much!

5
Date of experience: Jan 19, 2026
Wyatt Taylor
Exceptional experience from buying to delivery with a fantastic promotion

The entire journey from purchase to delivery was outstanding, and I really appreciate the buy-one-get-one offer on two pairs, allowing both my partner and me to enjoy them in two different sets of sneakers. What a great promotion! They also provide support for the arches and heels. I have been dealing with classic heel spurs, and I no longer feel pain with these, unlike before. I believe they might even compete with my $600 custom orthotics.

5
Date of experience: Jan 14, 2026
Austen Brown
Incredible support for my ankle recovery

After experiencing a Trimalleolar fracture in my left ankle, these insoles have truly been a lifesaver. The arch support aligns my foot properly, making it much safer for me to walk. I now have four pairs for various shoes and even my slippers, as they provide the necessary lift since I can't walk without footwear.

5
Date of experience: Dec 24, 2025
Ramsey J.
Let down after two months of use

After two months with these, I can say they have significantly worsened my hip pain. Taking a break for a few days has noticeably improved my discomfort.

1
Date of experience: Dec 13, 2025
Samuel Howard
Two months in, and I'm disappointed...

After two months of use, I can honestly say these have worsened my hip pain. I've stopped using them for a few days, and I've noticed a significant improvement in my hip pain.

1
Date of experience: Dec 13, 2025
Millie H.
Prompt response and got the information I needed

Prompt response and received the information I required.

5
Date of experience: Dec 11, 2025
chadol1
Convenient, but the upselling is annoying

Convenient, though I dislike the ongoing push to buy more. However, my husband really enjoys the insoles.

5
Date of experience: Dec 07, 2025
Lillie
Problems with shipping

The initial response suggested it was my issue to handle with the shipper. It took a long time to sort out. I waited weeks for the product, weeks for the resolution of the lost item, and now it will take even longer to receive a replacement. Even if the insoles are effective, I doubt I will order again.

3
Date of experience: Dec 07, 2025
Carolyn Barnes
Exceptional customer service

Exceptional customer service. Their pride and professionalism are outstanding and empathetic. The representative was fantastic.

5
Date of experience: Dec 05, 2025
Samantha H.
Great job by the representative.

The representative did an excellent job.

5
Date of experience: Dec 05, 2025

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Business Details

  • XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.

  • email support@thexstance.com
  • call 8009067255
  • language https://thexstance.com

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