cargurus.com

3.6
3.6 Based on 100 reviews

CarGurus is a Cambridge, Massachusetts-based automotive research and shopping website that assists users in comparing local listings for used and new cars, and contacting sellers....

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Average Rating

3.6

/
5

100 Reviews

5 Star
56%
4 Star
7%
3 Star
3%
2 Star
7%
1 Star
28%

All Reviews

Filter Reviews

Review Time

Andrew Graziano
Got most of the information, I need but I'm trying to find out about my trade, carvanna offered to b

Got most of the information, I need but I'm trying to find out about my trade, carvanna offered to buy it , not use to buying like this, it's a little complicated, but if it works for me, it will be fine..

4
Date of experience: Feb 26, 2026
Angel M
The dealership was horrible The sales person did not shake our hands. He seemed a little unprofessio

The dealership was horrible The sales person did not shake our hands. He seemed a little unprofessional. Also now that I’ve been looking at other vehicles and I talked with my bank. They say that I’ve been pre-approved for the vehicle at Bob Pinkus Mazda that I did not like! that I made it very clear I had no intentions of buying after I drove it. They did some shady stuff and did a pre approval behind my back without my consent .

2
Date of experience: Feb 09, 2026
Pepper B.
Extremely frustrating experience with this app

My experience with this app has been incredibly disappointing. Each time I attempt to use it, it fails to recognize the listing, prompts me to message again, and then crashes.

1
Date of experience: Jan 09, 2026
Hervey Long
Exercise caution with the tactics.

Exercise caution with the tactics. This platform is primarily useful for browsing market options. If you find something of interest, it's advisable to reach out to the seller directly or explore alternative methods. The service would not confirm vehicle availability without collecting my details. Since I chose not to share my information, we were unable to proceed.

2
Date of experience: Dec 18, 2025
LeAnne Gilbertson
They were super helpful from beginning…

They were super helpful from beginning to end. I knew I would end up with the right auto for me because they cared and respected my purpose in buying a larger Honda Odyssey for my Dogs Rescue purpose in life. I would recommend them to everyone!

5
Date of experience: Nov 09, 2025
Chasity Cook
They’ll help you find whatever you want

Have people that actually talk to me at any time of the night I haven’t decided on this vehicle, but I’m pretty interested in one and I hope I get it

5
Date of experience: Nov 07, 2025
Chris
Quick response from Mark L.

Quick response from Mark L.He reviewed my request and advised he's contacting the dealer for clarification.

5
Date of experience: Nov 06, 2025
Cornell
They offer great customer service.

5
Date of experience: Nov 06, 2025
STEVE
THE AGENT I SPOKE WITH WAS SUPER…

THE AGENT I SPOKE WITH WAS SUPER HELPFUL WITH PROVIDING THE INFORMATION I NEEDED.

5
Date of experience: Nov 06, 2025
Eric nowling
This is my first time I don’t know how to say thank u

I really don’t know bec I’m first time I wll forward nov 13, 2025 see y’all soon

5
Date of experience: Nov 05, 2025

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Business Details

  • CarGurus is a Cambridge, Massachusetts-based automotive research and shopping website that assists users in comparing local listings for used and new cars, and contacting sellers.

  • language https://cargurus.com

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