carpetwarehouse.co.uk

4.3
4.3 Based on 61 reviews

...

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Average Rating

4.3

/
5

61 Reviews

5 Star
78%
4 Star
3%
3 Star
5%
2 Star
3%
1 Star
11%

All Reviews

Filter Reviews

Review Time

Clive Morris
Second Purchase and Still Impressed

This is my second experience with the company; first, I purchased astro turf, which was fantastic, and now I've gotten vinyl flooring that is equally impressive. The website is user-friendly, and it calculates everything you need perfectly. A wonderful company that I'll definitely buy from again soon. Thank you!

5
Date of experience: Jan 14, 2026
Mitch Cook
Exceptional Support and Quick Resolution

The assistance I received was outstanding. I mistakenly ordered the wrong size vinyl and reached out via email on a Sunday. To my surprise, someone responded that same day, even though it was outside of regular hours. The next day, I received a call and was able to adjust the floor size I needed. Everything was handled seamlessly. I'm truly grateful for the help and service provided.

5
Date of experience: Dec 16, 2025
Easy sample request process

The process to request a sample was straightforward. Afterward, I chose my favorite carpet and underlay. It arrived quickly and in perfect condition. It looks wonderful at my lounge entrance.

5
Date of experience: Dec 09, 2025
Isabel Long
Mixed experience

I couldn’t use the 3% off code, which was disappointing, but otherwise, I faced no issues.

3
Date of experience: Dec 09, 2025
Primrose Patterson
Clear and easy to understand

Clear and easy to understand

5
Date of experience: Dec 08, 2025
Clover Bell
Kind and supportive

Kind, patient, and supportive when I made a mistake with my measurements.

5
Date of experience: Dec 08, 2025
Clarice Price
Very satisfied

Just received our delivery; the carpet is of great quality as promised. Very satisfied with our purchases and will definitely consider this service in the future. Delivery was timely.

5
Date of experience: Dec 05, 2025
Brooklyn B.
User-friendly website

User-friendly website, clear layout, and easy to locate products. Prices are affordable.

5
Date of experience: Dec 05, 2025
WMunoz19
Exceptional service experience

I received exceptional service from a representative who went above and beyond to assist me. She took pictures of the flooring when I had questions about the color. That’s what I call outstanding service. I then placed my order over the phone and am a very happy customer; I will certainly return for more purchases.

5
Date of experience: Dec 05, 2025
Rin Ahn
So far, so good

So far, so good.

5
Date of experience: Dec 05, 2025

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