Name: cars24.com
Telephone: 18002585656
Rating: 4.1

Ralph Hughes Guest

Extremely unreliable and questionable service.

The service is highly unreliable and seems to engage in questionable practices. I had reserved a vehicle on 4th November 2025 at their location in Pune, paying an advance of Rs. 25000/-. For two days, they couldn't provide necessary documents like the registration certificate and insurance. There were discrepancies between the information given by their team and what was available on the official portal. It's disappointing that a company of their stature would withhold important details from potential buyers. They also denied an undercarriage inspection. Due to concerns about the vehicle's accident history, I decided to cancel my booking. The team unjustly deducted Rs. 3000/- as fees despite no fault on my part. I contacted their customer support for assistance. Unfortunately, after a month of following up, they refused to refund the amount. I later discovered many similar negative experiences from others regarding this service. Exercise caution when dealing with such an untrustworthy and unprofessional organization.

Date of experience: Dec 13, 2025

Dirk Guest

2 months ago

Misleading Experience with the Service

I listed my vehicle on a platform and was informed that a payment of ₹1652 would enhance visibility and improve my chances of selling. I was promised a full refund afterward. I made the payment on 11/11/2025, but I have yet to receive any refund. The promoted listing did not lead to any increase in views or potential buyers. When I reached out to the support team, they offered excuses without resolving my issue. This service feels very deceptive, and I am deeply dissatisfied.

Date of experience: Dec 05, 2025

Dawsim77 Guest

3 months ago

Excellent After Sales Support

I encountered an issue with the spare tyre, but the team cooperated and resolved it within a day. Much appreciation to the service team.

Date of experience: Dec 03, 2025

Eardwulf Guest

3 months ago

Very Happy with the Support

I am very pleased with the assistance I received. My issues have been resolved, and I feel quite satisfied. Thank you to the warranty team for their support.

Date of experience: Dec 02, 2025

Matt H. Guest

3 months ago

Very Satisfied with the Assistance

I am extremely pleased with the help provided by the representative. My concerns have been addressed, and I feel very satisfied. Thank you to the warranty team.

Date of experience: Dec 02, 2025

Moses Baker Guest

3 months ago

Satisfactory Service

Satisfactory service.

Date of experience: Dec 01, 2025

Maurice Lewis Guest

3 months ago

Deceptive Practices

This company is unreliable and makes false promises. I strongly advise against using their services for selling your vehicle. Their staff are not truthful and mislead customers.

Date of experience: Dec 01, 2025

Kristi Lewis Guest

3 months ago

Very Impressed

Very impressed with the service.

Date of experience: Nov 30, 2025

BM40 Guest

3 months ago

Steering Issue Resolution

After raising a ticket regarding steering issues, we were assigned a representative who diligently addressed our concerns. We are very pleased with the outcome, as it exceeded our expectations.

Date of experience: Nov 29, 2025

Louise Anderson Guest

3 months ago

Prompt Response to Complaint

The company swiftly responded to my complaint. Follow-up was conducted, and a technician arrived on time. The representative was knowledgeable and quickly identified the problem. Overall, I am satisfied with how everything was managed.