carterjonas.co.uk

4.4
4.4 Based on 382 reviews

Carter Jonas is a multi-disciplinary property partnership, intent on helping clients realise their goals and aspirations by providing ‘simply better advice’....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

382 Reviews

5 Star
81%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
14%

Filtered Reviews

Filter Reviews

Review Time

Taylor L.
Helpful and friendly

Ed Westmacott was very helpful when I was purchasing my new home, making himself available for several viewings and giving the sellers solicitors the odd nudge when required. It was a very straightforward ourchase with Carter Jonas on the case.

5
Date of experience: Jul 01, 2025
Carole
Helpful and friendly

Ed Westmacott was very helpful when I was purchasing my new home, making himself available for several viewings and giving the sellers solicitors the odd nudge when required. It was a very straightforward ourchase with Carter Jonas on the case.

5
Date of experience: Jul 01, 2025
Excellent service at Newbury

We cannot thank Rupert and his team in the Newbury office enoough for the assistance in selling our parents property. At a very difficult time Rupert was not only professional and dilligent and gave us the best advice but was always personable and empathetic. We don't think he actually ever takes time off, always there and totally committed to helping the sale go through so smoothly. We have no doubt that we chose the best agent.

5
Date of experience: Jun 30, 2025
Excellent service at Newbury

We cannot thank Rupert and his team in the Newbury office enoough for the assistance in selling our parents property. At a very difficult time Rupert was not only professional and dilligent and gave us the best advice but was always personable and empathetic. We don't think he actually ever takes time off, always there and totally committed to helping the sale go through so smoothly. We have no doubt that we chose the best agent.

5
Date of experience: Jun 30, 2025
Kimble
Excellent service at Newbury

We cannot thank Rupert and his team in the Newbury office enoough for the assistance in selling our parents property. At a very difficult time Rupert was not only professional and dilligent and gave us the best advice but was always personable and empathetic. We don't think he actually ever takes time off, always there and totally committed to helping the sale go through so smoothly. We have no doubt that we chose the best agent.

5
Date of experience: Jun 30, 2025
Nicodemus Cook
Long term landlord cutting ties with…

Long term landlord cutting ties with this organisation. They gave me a disgusting overestimate of refurbishment costs for the property as they were trying to price me out and encourage me to sell the house through them. No thought for the tenants, who are as much as a customer as myself. They practice poor behaviour and violate contractual agreements, sending people unnoticed to property and pinning blame on contractors when it is them who are responsible for organising the contractors and communicating with the tenants. Honestly they cause more trouble than they are worth and it is hard to see why their fees are so high when they do so little to actually manage the property and deal with tenant requests. Seem like a bunch of suit workers with 0 practical understanding of housing. They also fail to do regular checkups on property condition, especially when tenants switch over as their lazy attitude is to say they don't need to conduct new inventories as they are 'sharers' but this does not absolve them of responsibility. It makes it particular hard to track down liability for damages when sharers change over each year and they have no record of missing/damaged items, and the new sharers have proof of the condition themselves upon entry. It's a cow boy business, and the staff are quite frankly rude.It is their attitude that is loosing them a long-time customer.

1
Date of experience: Jun 22, 2025
Wendy Scott
Long term landlord cutting ties with…

Long term landlord cutting ties with this organisation. They gave me a disgusting overestimate of refurbishment costs for the property as they were trying to price me out and encourage me to sell the house through them. No thought for the tenants, who are as much as a customer as myself. They practice poor behaviour and violate contractual agreements, sending people unnoticed to property and pinning blame on contractors when it is them who are responsible for organising the contractors and communicating with the tenants. Honestly they cause more trouble than they are worth and it is hard to see why their fees are so high when they do so little to actually manage the property and deal with tenant requests. Seem like a bunch of suit workers with 0 practical understanding of housing. They also fail to do regular checkups on property condition, especially when tenants switch over as their lazy attitude is to say they don't need to conduct new inventories as they are 'sharers' but this does not absolve them of responsibility. It makes it particular hard to track down liability for damages when sharers change over each year and they have no record of missing/damaged items, and the new sharers have proof of the condition themselves upon entry. It's a cow boy business, and the staff are quite frankly rude.It is their attitude that is loosing them a long-time customer.

1
Date of experience: Jun 22, 2025
MP25
Long term landlord cutting ties with…

Long term landlord cutting ties with this organisation. They gave me a disgusting overestimate of refurbishment costs for the property as they were trying to price me out and encourage me to sell the house through them. No thought for the tenants, who are as much as a customer as myself. They practice poor behaviour and violate contractual agreements, sending people unnoticed to property and pinning blame on contractors when it is them who are responsible for organising the contractors and communicating with the tenants. Honestly they cause more trouble than they are worth and it is hard to see why their fees are so high when they do so little to actually manage the property and deal with tenant requests. Seem like a bunch of suit workers with 0 practical understanding of housing. They also fail to do regular checkups on property condition, especially when tenants switch over as their lazy attitude is to say they don't need to conduct new inventories as they are 'sharers' but this does not absolve them of responsibility. It makes it particular hard to track down liability for damages when sharers change over each year and they have no record of missing/damaged items, and the new sharers have proof of the condition themselves upon entry. It's a cow boy business, and the staff are quite frankly rude.It is their attitude that is loosing them a long-time customer.

1
Date of experience: Jun 22, 2025
Great service…

Carter Jonas has provided a superb service with the sale of our property. Due to its unique style and being listed it provided its own set of challenges. The previous estate agent, marketed for 18 months with no offers. However Belinda and the team set about marketing, providing a very good brochure and window display.Very shortly 2 viewings later we had a buyer. Belinda was instrumental in obtaining an agreed value and in recommending a conveyancer, which was Elite Conveying and I would highly recommend them as do Carter Jonas. They were great.Tina then took over the processes to represent us throughout the progression of the sale. She kept us updated and pushed when needed.In the end we completed and were so happy with the result.Would recommend them to anyone.Great Job: Belinda and Tina

5
Date of experience: Jun 17, 2025
Marvin Brown
Great service…

Carter Jonas has provided a superb service with the sale of our property. Due to its unique style and being listed it provided its own set of challenges. The previous estate agent, marketed for 18 months with no offers. However Belinda and the team set about marketing, providing a very good brochure and window display.Very shortly 2 viewings later we had a buyer. Belinda was instrumental in obtaining an agreed value and in recommending a conveyancer, which was Elite Conveying and I would highly recommend them as do Carter Jonas. They were great.Tina then took over the processes to represent us throughout the progression of the sale. She kept us updated and pushed when needed.In the end we completed and were so happy with the result.Would recommend them to anyone.Great Job: Belinda and Tina

5
Date of experience: Jun 17, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Carter Jonas is a multi-disciplinary property partnership, intent on helping clients realise their goals and aspirations by providing ‘simply better advice’.

  • language https://www.carterjonas.co.uk/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More