cashfree.com

1.5
1.5 Based on 28 reviews

...

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Average Rating

1.5

/
5

28 Reviews

5 Star
10%
4 Star
0%
3 Star
3%
2 Star
0%
1 Star
86%

All Reviews

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Review Time

Wilfred Adams
Frustrating Experience with Payment Gateway Services

I am extremely dissatisfied with my experience using the payment gateway services. Despite submitting all the necessary documents over a month ago, my account remains inactive. During this time, I have received minimal communication or support from the team, which has led to significant delays for my business. From my perspective, the onboarding process has been slow, frustrating, and far below my expectations for a payment gateway provider. I hope the service improves its responsiveness and activation timelines, as I cannot recommend them to others based on my experience.

1
Date of experience: Dec 07, 2025
Alexis Lewis
Very Disappointed with the Service

I am very disappointed with my experience using the payment gateway services. Despite submitting all necessary documents over a month ago, my account remains inactive. During this time, communication and support from the team have been minimal, causing significant delays for my business. The onboarding process has been slow and frustrating, far below my expectations for a payment gateway provider. I hope they improve their response times and activation processes, as I cannot recommend them based on my experience.

1
Date of experience: Dec 07, 2025
Viola Butler
Unsatisfactory Service and Account Issues

Unsatisfactory service as my account was disabled automatically.

1
Date of experience: Sep 22, 2025
Ingrid A.
Issues with Activation and Communication

It took 12 days to sign up due to their errors, and now, another 12 days later, my account is still not active. I was informed about a soft activation, but after integrating it into my website, I found no payments being processed. They have deactivated my account, and their requests for information have been excessive. I am frustrated and considering leaving this service.

1
Date of experience: Jun 24, 2025
Kelvin Hughes
Very Poor Service Compared to Competitors

Very poor service; other platforms provide faster responses and activate accounts within three days. I submitted all documents two months ago, but no action has been taken. There has been no communication, and attempts to reach the manager have been futile. I advise against using this service to avoid wasting time.

1
Date of experience: Jun 19, 2025
Dark_Legend_PvP76
The Worst Experience with a Company

This has been the worst experience. I attempted to set up a payment gateway for my website, but they have not responded to emails or calls for over three months. Frustrated, I opted for another service that onboarded me in just 15 days. The lack of coordination and interest from the account managers has been disappointing.

1
Date of experience: May 21, 2025
Stephanie Cook
Lack of Understanding and Support

The support team seems completely clueless and operates without common sense. They insist on pricing in INR for a business targeting Canada, showing a lack of understanding of the situation. Their repetitive responses indicate a failure to grasp the real needs of customers, making the experience frustrating.

1
Date of experience: Apr 29, 2025
Alfred Walker
Frustrating Experience – A Waste of Time

I had a very disappointing experience. As a consultant looking to take my services online, I chose this payment gateway, which turned out to be a mistake. They took a week to respond, only to inform me that they do not support my business type without any clear explanation. Their communication is slow and unhelpful, making this one of the worst onboarding experiences I've encountered. I suggest looking for more reliable platforms.

1
Date of experience: Apr 10, 2025
zefhuhfiou
Great Payment Provider

An excellent payment provider. Compared to others, they offer great support.

5
Date of experience: Mar 20, 2025
Alaina S.
Account Disabled Without Explanation

My account was disabled without any reason, and they are currently holding my funds.

1
Date of experience: Mar 16, 2025

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