Name: catastic.pet
Telephone: 000000000
Rating: 4.2

Moe Morgan Guest

Takes FOREVER to shipnanything

Takes FOREVER to shipnanything. They give a time frame but its way longer. CS is unresponsive. Terrible experience with them

Date of experience: Dec 21, 2024

Eddie Taylor Guest

1 year ago

Terrible website

On the website, you are unable to give low ratings. YOU CAN ONLY GIVE GOOD REVIEWS ON THEIR PRODUCTS AS IT WILL MARK IT AS 'DUPLICATE' AND MAKE YOU UNABLE TO RATE IT. You are also not given the correct quality item. I purchased a hoodie and it was surprisingly different from what I asked for and looked much cheaper made than shown. This website is a SCAM.

Date of experience: May 28, 2024

Carol Ann Barnes Guest

2 years ago

Just wanted to drop a huge shoutout for…

Just wanted to drop a huge shoutout for the awesome experience! You guys never disappoint. My kitty is head over paws for the toys and that bed I got. It's basically her throne now. Your team is like having cat whisperers on speed dial. Fast, friendly, and they know their stuff! Keep up the fantastic work. You've got a customer for life right here!

Date of experience: Oct 27, 2023

Bonnie Guest

2 years ago

Love your products

Just received my order and everything is great! Delivered faster than expected and they kept me informed about the progress of delivery.

Date of experience: Oct 24, 2023

Medea Anderson Guest

2 years ago

Great product and great customer…

Great product and great customer service. Very happy with my purchase.Thanks!

Date of experience: Aug 15, 2023

Carolina Powell Guest

2 years ago

Great as always

Great as always! Sometimes, the postal matter takes forever but that is not your fault. I look forward to receiving the products 😊

Date of experience: Aug 12, 2023

Owen Price Guest

2 years ago

professional

I'm satisfied with my order, great quality. I had some questions about some other products and the support was very helpful. Highly recommend them. Delivery could be faster but my order still arrived faster than expected.

Date of experience: Mar 22, 2023

Paddy B. Guest

2 years ago

Highly recommend

I ordered two hoodies, one for me and one for my kid. Unfortunately the one for my kid was too small, and after contacting the customer service they promised to send a bigger size free of charge! What ever questions I had about my ordered, the customer service always answered immediately. Would absolutely recommend them, very lovely and caring customer service! Thank you again!!

Date of experience: Mar 17, 2023

Judith Scott Guest

3 years ago

Amazing support

I ordered a wrong size shirt, and the customer support was such helpful to help me. They agreed to sent me a free shirt a size bigger. 10/10 would order from here again!

Date of experience: Jan 21, 2023

Martina A. Guest

3 years ago

My cat loves it!

Thank you for outstanding customer support! There were some issues with my second order, the support was very helpful and everything was solved right away. This was not my first order and definitely I'll be ordering more. My cat loves your toys!