caterkwik.co.uk

4.2
4.2 Based on 60 reviews

Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery op...

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Average Rating

4.2

/
5

60 Reviews

5 Star
74%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
18%

Filtered Reviews

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Review Time

Marian Price
Catercool Double Bar Fridge

I purchased a double fridge for under my bar. Customer Service answered any queries I had. The fridge was well packaged and delivered on the day as arranged. I've had the fridge a few weeks now and very pleased with it. I Would use Caterwik again

5
Date of experience: Dec 30, 2024
RC_Roar60
bad service

it was supposed to be next day delivery, their next day took 5 days and not all products were delivered. I'm having a loss in my restaurant. I do not indicate. Every time I called they gave me different information. now i'm waiting for the rest of my order they promised it would be today and I’m still waiting

1
Date of experience: Aug 31, 2022
EB73
Quality and service

A pleasure to deal with. Kept me informed about my purchase from start to finish.The washing machine exceeded my expectations both in build quality and finish.Delivery was quick and the carriers were efficient and helpful. I cannot fault the service from Caterkwik who made me feel that my order mattered and would not hesitate to recommend them for their service and am delighted with my purchase

5
Date of experience: Aug 22, 2022
Order never processed , out of stock item

I placed my order on a Sunday for an event scheduled in a week's time. I eventually called on the Wednesday when nothing was received , only to be told they did not process my order because the Chafer set was out of stock. Very disappointing especially as I had to provide an order number before they could even trace it. Even worse, the item was out of stock when I placed my order but no one could say why it let me place the order. Genuinely upset

1
Date of experience: Aug 19, 2022
TAALMM_
I ordered a beer cooler

I ordered a beer cooler . Which was very competitively priced it was delivered when they said it would free off charge . The delivery driver was very helpful and the product is amazing really Pleased with it

5
Date of experience: Aug 19, 2022
Matt Adams
Good product, bad customer service

Placed my order with caterkwik for next day delivery, still hadn't received anything from them over a week later. When I chased them up, they said they would get back to me, they didn't. Chased up again 4 days later, assured me it would be coming the next day. It didn't. Chased up again and then finally they got it sorted and delivered.Product I brought is good and happy with that. Customer service and delivery, very poorim afraid

2
Date of experience: Aug 18, 2022
Cuthbert
Great service

Ordered and received a wine cooler. Initial cooler was damaged but this was quickly replaced without question. Service was excellent. Thank you.

5
Date of experience: Aug 18, 2022
Fantastic customer service

Fantastic customer service! Informed all the way through to delivery which was super fast and a very courteous delivery driver. Would highly recommend. The washing machine is brilliant 🤩 loads of clean shiny horse rugs 🙏

5
Date of experience: Aug 15, 2022
Al Butler
Great product even better customer service…

Very competitive price for a quality product, our club needed a new bottle fridge urgently when we ordered delivery was promised for the following Friday but great customer service we received the fridge on the Tuesday 3 days early. A very satisfied customer would recomend

5
Date of experience: Aug 15, 2022
Booth Wright
Only because i cannot give 0 stars

Only because i cannot give 0 stars. Purchased a Glasswasher model CK0498 after the first Covid lockdown. It is soooo rusty. 17 years in the PUB trade and i have never seen a rusty Glasswasher before. Do not buy their cheap stuff.......

1
Date of experience: Aug 05, 2022

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Business Details

  • Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.

  • email steve@caterkwik.co.uk
  • call 01229480001
  • language https://www.caterkwik.co.uk

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