Review Time
I have been waiting for my order since 19 December 2025 and have not yet received a response. I am being referred to the “sales department”, which does not respond. The tracking has not been updated since then, and the carrier says it is not registered.
I have been waiting for my order since 19 December 2025 and have not yet received a response. I am being referred to the “sales department”, which does not respond. The tracking has not been updated since then, and the carrier says it is not registered.
I purchased some items that were offered online. A few days later, I received a message via WhatsApp stating that some of the items were not available. I requested a refund. Since then, they have not responded to my messages.
i have never left a review before but i just had this time. i ordered something 5 weeks ago still not arrived, i have wrote numerous emails (to every email address i could find associated with the company), submitted queries through the website and no answers. worst retailer i have ever dealt with, i'm still not sure whether it is a scam website or not!!!!
The order arrived with missing parts, and some items were not as described. When I reached out for help, the seller refused to assist, suggesting that I might have lost the missing items myself. They also claimed the substituted parts work just as well as the ones I originally ordered, despite the fact that I paid for higher-quality components.
Ordered a bike in May told 2 months. End of July no bike. Waited till October. They offered to give me my money back. Waited for the refund till the end of October. Did not respond to Whatsapp on many ocassions. Hired a lawyer and then they returned the money
Spent over €5000 at the store on bike parts, including some Campagnolo wheels. Had a problem with one of the wheels and, despite emailing them several times, they have chosen to ignore me (to rectify the situation would probably cost them €5). I won't spend any more of my money there, and will simply leave them a review instead.
Avoid. Colnago C64 arrived with used BB, stickers peeling off, damage under paintwork to name a few. Email communication appalling and eventually agreed to return but I had to organise and pay shipping. They then refused to pay import duty back into Italy (from GB and they could have claimed back VAT) so cost me £1000 to return. Serial number removed from bike too - so are they fake? Then took 3 months for replacement to finally arrive. Utter disgrace. If in UK avoid at all costs.
This is not a reliable bike shop. I placed an order for Shimano Dura-Ace set but received the Rear Derailleur w/o the hanger and two screws. I received the shipment on 9th July and till today I did not receive the missing part. I sent them a few emails, called them (the guy did not speak English) so my friend called them (she speaks Italian very well) but they still did not reply to my emails. Meantime I had to order the missing part from an English eashop for 88,-EUR (including transport). That was my first and last order at cavalierebici.it. I do not recommend it.
Lie upon lie.Ordered a cycling computer with GPS. Got delivered another model without GPS. Wrote to them what it was about. Had to send a picture and sent it as a file. 3 times I sent the picture but they couldn't open the file! Then sent the picture as a regular email. Then they demanded a "number" that should be on the package. They couldn't use it as it was indistinct.Wrote a last email complaining about the poor service and that I suspected them of sending the wrong computer on purpose.They admitted this when the ordered one was discontinued. But I could keep it sent without GPS as it was a newer and better model.So I had to accept that they had filled me with lies for 3 weeks and that it was ok to send an item that I hadn't ordered. So there ends the story.So don't buy from them!
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Calabria Biker Resort è anche servizio shuttle per i rider. Il nostro bus ti lascerà il più vicino possibile ai trail che desideri percorrere. Divertiti, scendi lungo i nostri percorsi fino al mare e poi risali nuovamente per un'altra dose di divertiment
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