Review Time
Nightmare! Every time you make a deposit you have to speak to customer services to get your free spins! They won’t give you them automatically and if you have another bonus in play you lose them. The amount of emails is just crazy and you can’t seem to unsubscribe. I’m done with them. Stay away unless you never use the bonuses!
Withdrawal non paymentGDP £1400.00Payment: Bank TransferDate: 08/03/2025Funds not received, all correspondence ignored and no reply from Date of experience: 08 March 2025Withdrawal non paymentGDP £1000.00Payment: Bank TransferDate: 09/03/2025Funds not received, all correspondence ignored and no reply.Date of experience: 09 March 2025
Sends unsolicited text messages. Never been near their website. UPDATE - Received an email 09.03.25 asking for more details, email address, phone number etc "If we don’t hear from you, the company may not be able to recognize your review as genuine."The review is genuine. They're obviously paying somebody to send unsolicited text msg's out. They've also been reported to the ICO (Information Commissioner's Office) for sending nuisance text messages..
After a frustrating start, withdrawals are sometimes dealt with the same day.I’ve lost a lot on the whole, we know we’re going to don’t we🤷♂️ but I now get cash back on those that only needs to be wagered once. On the downside, my bonuses never work when clicking deposit on them but I prefer not to use them. Shakey start but not bad from me
With 250€ spent, the maximum reward was 24€.Very low reward percentage.Moreover, many error on the games.Please, stay away from this Casino...which is the same as Kingmaker.The withdrawals take 3 days, but they didnt confirm if the player is under age.
They tell you not to worry and that your money is safe but it’s impossible not to worry I’m still waiting for my first withdrawal. First they told me it was a delay on my payment providers side so I asked them and this was absolutely not true, then they said it’s a delay with their finance department, so, I have been lied to on a few occasions now! I am still 9 days in waiting and it’s a lot of money I have 10.5k on their site. It feels like they just leave it because they want you to lose it!! Live chat say they can’t help when you finally get on there and end the chat and emails you can wait days for a reply or not even get one. When you do they just say the same thing daily. Always seems to be that it’s the finance team yet you literally can not speak to them anywhere. This isn’t off bonuses either this is all my money from what I have put on there and I am getting sick of waiting now, can only withdraw £500 a day and max 3 x £500 withdrawals at a time so I can’t even withdraw anymore it’s just stuck there on my balance because they haven’t released the first three withdrawals. I will update when I get my money, if I get my money but up to now I seem to be getting nowhere with Cazeus. It’s sickening how much I’m waiting for to be honest! I’ve noticed on here as well their replies are all the same and say to email them! There’s no point I’ve sent about 100 emails and also been on live chat just as much
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