Review Time
I ordered a maxi deep slit dress, but instead received a short dress with a slit in the middle. The wrong item took weeks to arrive despite numerous follow-ups. Now, I’m trying to get a return and refund, but the seller has refused to provide a prepaid shipping label. They’ve only given me an address in another country and expect me to cover the international shipping costs due to their mistake. This isn’t a change of mind return. It’s been a month, and I still haven’t received my refund.
I ordered a maxi deep slit dress, but instead received a short dress with a slit in the middle. The wrong item arrived weeks later after numerous follow-ups. Now, I'm trying to get a return and refund, but the seller has refused to provide a prepaid shipping label, offering only a warehouse address in another country, expecting me to pay for international shipping due to their error. This isn’t a change of mind return. It’s been a month and still no refund.
I bought a dress for my daughter's formal event, but it arrived poorly made, cheap, and a terrible fit. After emailing for a return, it took over a week to get a response, where they offered me a 20% refund and to keep the dress. I keep emailing for a full refund, but they are ignoring my messages. This website is a complete disappointment and it's frustrating to see so many people misled. It's advertised as an Australian company, but it’s actually based in another country. Avoid this seller!
Is it possible to give 0 stars? The dress was of appalling quality and completely wrong in size—too wide and too short. It looked nothing like the website pictures. The returns process was ridiculous; they offered 20% off and wanted me to keep the product instead of a full return. They provided an address in another country for the return, but after six months, the package was sent back to me due to a declaration issue. Now, I’m stuck with a dress I don’t want and wasted money. I regret using this seller and hope this review helps others avoid a similar experience.
After waiting a month for my order, I am extremely disappointed with the quality. The material is thin and cheap, the fit is off, and the craftsmanship is clearly lacking. It feels like a complete rip-off; I could have found better quality for much less elsewhere.
This was a terrible experience. They took my money, and over a month later, I received something completely different from what I ordered. There was no stock available locally; my order was sent to another country, and I received subpar quality jeans. I advise everyone to avoid this seller.
I checked the return policy before ordering a dress. After receiving it, I needed to return it due to the wrong size and sent multiple requests for return information, which were ignored. It turns out this is not an Australian site; my bank transaction shows it’s based in another country. Since providing my email, I’m now inundated with spam from dubious sites.
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