Name: celebrity-facemasks.com
Telephone: 000000000
Rating: 4.3

Jerry W. Guest

Item never arrived, doesn't respond to emails

Ordered a case a few weeks ago, said it had dispatched Royal Mail 24 - which would have had a tracking number. No number provided, item never arrived. Seller doesn't answer emails.Fortunately, Paypal gave a quick refund. If you must buy from this seller, I recommend using Paypal.

Date of experience: Sep 20, 2022

CP Guest

3 years ago

Scam company

Ordered a sticker for my car. Nothing ever arrived. Sent 3 emails, surprise surprise no one answered. SCAM COMPANY

Date of experience: Jul 21, 2022

mister_hendrix Guest

3 years ago

DREADFUL COMPANY

Ordered and paid for face masks in plenty of time for event and factored in delays in post etc. I emailed twice to check on progress but no response, downloaded app webpage suggested to track and it just said shipped, nothing else. Tried to phone but no answer. Over 2 weeks later still saying shipped but nothing. Paid by PayPal so have been able to make a claim for money back but still ended up paying postage for something I didn't get. I don't believe the order was even sent out. DO NOT trust this company, they take your money, don't send items and have no customer service. Lesson learned, I'll check reviews from now on. Don't let yourself be scammed

Date of experience: Jun 27, 2022

Renssalaer Rogers Guest

3 years ago

Poor quality, no customer service

Paid for express next day delivery and received my 4 posters about 4 weeks later. The 4 posters are very poor quality, 2 were so bad i am currently trying to get a refund but they do not reply to chat option on website and they do not respond to emails, if you don't believe me send an email and see for yourself. They are not answering to the phone number provided. Customer service is basically non existent. Don't make the same mistake i did and avoid

Date of experience: Jun 07, 2022

GansterHD Guest

3 years ago

They say delivered but no item…

They say delivered but no item received. They say tracked but don’t provide tracking info or proof of delivery. They do not respond to emails, via the online chat. Their website says “top notch” support which is laughable. The personalised baby vest I ordered won’t fit the child if I have to wait any longer. Shocking customer support.

Date of experience: May 02, 2022

Sol Parker Guest

4 years ago

take your money no delivery no answers

same as other reviewstake your money and deliver nothing

Date of experience: Feb 24, 2022

Franklin Carter Guest

4 years ago

Do not use ..

Do not use ... took money but nothing delivered ... not responding to emails nor answering telephone ....

Date of experience: Jan 17, 2022

Claude H. Guest

4 years ago

Foxyprinting review

I used the Foxyprinting branch of this company. Ordered a framed print which I'm delighted with. Great quality, great price and delivery arrived within 72 hours of ordering even over the Christmas period. Highly recommend this company!

Date of experience: Dec 22, 2021

Barb Brooks Guest

4 years ago

Excellent service and brilliant…

Excellent service and brilliant quality, would use again.

Date of experience: Oct 04, 2021

Jerome Lewis Guest

4 years ago

Ticked all the boxes

Good choice of products at reasonable prices. Very fast dispatch and a courtesy email next day to thank me for my order. A nice touch, very good after sales technique. Pleased with item and would use this company again.