censeo-financial.com

4.9
4.9 Based on 201 reviews

Censeo makes people’s property-owning aspirations a reality by offering affordable loans for affordable homes....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

201 Reviews

5 Star
94%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
2%

Filtered Reviews

Filter Reviews

Review Time

Harriet Appiah
Omg how do I start

Omg how do I start , when you feel all hope is gone and never taught you will reach your destination , there comes censeo who turned my dreams into reality . Can’t say enough ,words alone can’t express my feeling . Thank you to Jonathan and his team for the support and advice. I highly recommend Censeo to first time buyers and even those who are looking forward to invest in properties . Long leave Censeo . Cheers so greatfull …😀😀😀

5
Date of experience: Dec 12, 2025
Tom Hobart
Censeo are fantastic for first time…

Censeo are fantastic for first time buyers, I could not recommend them enough. If you’re starting out on the property ladder, you’re undoubtedly going to have a whole new vocabulary thrown at you - like everyone’s speaking another language that you’re not privy to. The team at Censeo break all of that down and really work with you to get you where you need to be. David & Jodie completely took the fear and anxiety out of navigating mortgage applications - plus, the Censeo club offer is a must. Knowing I’ll get a call when my current mortgage rate comes to an end to help me find a new one? Perfect.

5
Date of experience: Dec 09, 2025
Mortgage application process

The application was handled professionally and support was always given where needed. Replies to any questions where always dealt with quickly

5
Date of experience: Dec 08, 2025
Customer
Superb support at every stage

Superb support at every stage. I am trying to purchase a share-to-(re)buy property and Censeo is the best part of it. They are approachable, supported me every step, listened to my frustration, gave me clear and easy-to-understand guidance and are super fast and effective on the phone and by email. Something nearly all other parties could benefit from. Special thanks to Abbie, Chris and Jodie... amazing team!!

5
Date of experience: Dec 04, 2025
Alex
Always happy to help

They were recommended to us us by the Housing association and we were doubtful to start with, but David and Jodie were so patient and explained everything and never felt pressure to go with them but we did and both very happy to help with any questions we had email or phone always available especially Jodie. We got our mortgage offer and half way there but happy to know that when time would come for remortgaging they will be ready to call.

5
Date of experience: Dec 02, 2025
Sylvia Nonyelum
We recently purchased our new home with the support of

We recently purchased our new home with the support of this wonderful team, and I couldn’t be happier with the service we received. From start to finish, Reena and Mercedes were professional, supportive and invested in helping us through the journey.Their communication was always clear and they made what could have been a stressful process smooth. I’m extremely grateful for their guidance and would happily recommend them to anyone looking to buy a home. Thank you for making this milestone such a positive experience!

5
Date of experience: Dec 01, 2025
Niall
Great experience from our brokers

Ruth and Dwayne were very helpful during what was a stressful time. They patiently answered all our many questions, in a clear and easy to understand manner. Even when we had challenges or changes to be made, it was done so professionally and swiftly. Couldn’t recommend them more!

5
Date of experience: Nov 28, 2025
Very Good Service and excellent support from Connie and Ruth

I cannot thank Connie Kavuma and Ruth Munoz enough for all their help, professionalism and support during what is a stressful time! They responded quickly to any questions I had, provided plenty of information and further details when requested and made the entire process much easier.Furthermore, following quite a major delay caused by the housing association (which was regularly chased by Ruth and Connie) they worked quickly to save as much time as they could and I felt like I was treated as a priority!I would happily use Censeo again, and would recommend to anyone looking for support and advice on mortgages.Finally I would just like to say another thank you to Connie and Ruth!

5
Date of experience: Nov 20, 2025
Mohamad Montazerian
Amazing Mortgage Experience with Jodie and Dave

I can’t thank Jodie Hooper and Dave Brockhouse enough for all their help throughout my mortgage process. They were both incredibly professional, patient, and supportive from start to finish. Jodie kept me updated every step of the way, and Dave made sure I understood all my options clearly. The whole experience was smooth and stress-free thanks to them. I’d highly recommend their services to anyone looking for expert and genuinely caring mortgage advice!

5
Date of experience: Nov 07, 2025
Filipe Miguel
More sales pressure than impartial advice

I had a poor experience with Censeo Financial during the required financial assessment process.I was questioned about my credit score in a way that suggested a lack of understanding of how credit scoring works, which didn’t inspire confidence.They pushed me to buy a larger share of a Shared Ownership property than I was comfortable with, presenting it as “affordability”, even though it would have meant higher monthly payments and greater long-term cost. They also implied that the estate agents might reject my application if I didn’t buy the maximum share deemed affordable, which felt like unnecessary pressure rather than balanced advice.There was also a strong attempt to upsell additional paid services, including fees to handle the mortgage and to join their service so they could contact me about remortgaging in the future.Overall, the experience felt more focused on upselling and pushing maximum affordability rather than providing impartial, client-focused guidance.Ended up using someone else instead once the financial assessment was successful.

2
Date of experience: Oct 31, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Censeo makes people’s property-owning aspirations a reality by offering affordable loans for affordable homes.

  • language https://censeo-financial.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More