chargeback.io

4.9
4.9 Based on 26 reviews

Chargeback is a chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks. We achieve this by alerting you about transactions in which the customer has just requested a chargeback. We will then automatically refund t...

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Average Rating

4.9

/
5

26 Reviews

5 Star
96%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Lucas Moura
Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuit

Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuitive, and the real‑time alerts help us prevent most disputes before they turn into actual chargebacks. Being able to connect easily with major payment processors and get proactive protection has reduced stress and saved us both time and money.

5
Date of experience: Mar 16, 2026
Lucas Moura
Essential Tool for Keeping Chargebacks Under Control

Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuitive, and the real‑time alerts help us prevent most disputes before they turn into actual chargebacks. Being able to connect easily with major payment processors and get proactive protection has reduced stress and saved us both time and money.

5
Date of experience: Mar 16, 2026
Asolab
Very fast alerts

Today is my first experience with Chargeback.io - now everything is correct after first refund procedure - we get alert as fast as possible. Also support managers are very helpful and friendly.

5
Date of experience: Mar 13, 2026
Imad
Excellent customer service

Excellent customer service! Jack patiently helped me completely onboard my Shopify stores and integrate my payment processor. The platform's dashboard is beautifully designed and easy to navigate, and their Alert prices are very competitive.

5
Date of experience: Mar 02, 2026
Netca
Great people to know with help me alot…

Great people to know with help me alot with chargeback protection for my merchant account thanks

5
Date of experience: Feb 23, 2026
Antonio Mufarrij
Chargeback has saved me from so much…

Chargeback has saved me from so much headaches with stripe, In just get alerted before any dispute becomes a chargeback. You can choose to do whatever.Also support is amazing, online 24/7.

5
Date of experience: Feb 14, 2026
barış özcan
I was confused at first setting the…

I was confused at first setting the chargeback alerts up for my stripe account but they have an amazing support team. Especially Jack from support helped me through at every step of the way.

5
Date of experience: Feb 13, 2026
Bizefy Compliance Solutions
Great experience

Great experience. Unexpected disputes don't affect our account health anymore.

5
Date of experience: Feb 09, 2026
Accounts
Very good that they offer an video call…

Very good that they offer an video call to help set up and fix any problems, Jack explained everything very easily and made it very clear for me.

5
Date of experience: Feb 06, 2026
Meryem
Great help from Jack

Great help from Jack. i had a call because i needed some help. i could jump on a call directly with him for the explanation i needed. Thank you!

5
Date of experience: Feb 05, 2026

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Business Details

  • Chargeback is a chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks.

    We achieve this by alerting you about transactions in which the customer has just requested a chargeback. We will then automatically refund these transactions before they escalate into chargebacks.

    This helps reduce your chargeback rate, lower fees, and minimize potential payment processor issues.See more

  • email support@chargeback.io
  • language https://chargeback.io

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