charlottegracejewellery.com

1.3
1.3 Based on 21 reviews

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Average Rating

1.3

/
5

21 Reviews

5 Star
4%
4 Star
0%
3 Star
4%
2 Star
8%
1 Star
83%

All Reviews

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Review Time

Carlene Royle
Bought a gift for a loved one, mailed directly to her. The quality of item was absolutely embarrassi

Bought a gift for a loved one, mailed directly to her. The quality of item was absolutely embarrassing! Co valued at £120+ but looked like it came from a cheap Christmas cracker... that gets binned! Cheap plastic!

1
Date of experience: Feb 22, 2026
Alec Anderson
Extremely dissatisfied with the service and product quality.

I was very let down by the service, and when my order came, it was of such poor quality that it left a black mark on my finger. I feel completely scammed.

1
Date of experience: Jan 14, 2026
Braxton Powell
Lack of Response Regarding Order Issue

I reached out to clarify that I accidentally ordered two rings instead of one, but I never received a response on how to return one of the rings for a credit or refund.

2
Date of experience: Dec 28, 2025
Craig Rogers
Very dissatisfied with the earrings I received

I'm very dissatisfied with the earrings I received. They are of poor quality and feel cheap. I believed I was buying from a local workshop, but my package came from a distant location and was poorly packaged. This feels like a scam, and I can't comprehend how this company is still in business.

1
Date of experience: Dec 01, 2025
Estelle Ross
Very low quality, avoid at all costs

I ordered four items during the so-called closing down sale, and they look cheap and unappealing. I wouldn't consider giving any of them as Christmas gifts. I feel completely scammed, and none of the items seem handmade. They arrived in plastic bags with barcodes. Don't waste your money!

1
Date of experience: Dec 01, 2025
Cosmo Coleman
Extremely disappointed with the earrings I received

I am very disappointed with the earrings I received. The quality is poor and feels cheap. I thought I was buying from a local workshop, but my package arrived from a distant location and was poorly packaged. This feels like a scam, and I can't believe this company is still allowed to operate.

1
Date of experience: Dec 01, 2025
Cuthbert Reed
Does not resemble what I ordered

The item looks nothing like what I ordered. Please avoid this company. I've tried to get a refund, but I doubt I will see my money again. This company should be taken off the internet.

1
Date of experience: Nov 27, 2025
Isaiah
If only I had read these reviews

If only I had read these reviews. I had a terrible experience. The website claims 24/7 customer service, which is not true. This company is shocking, and the items do not resemble the pictures. I feel scammed and now need to report this.

1
Date of experience: Nov 26, 2025
Lorena Kelly
A total scam

The ring appeared lovely in the photo, silver with gold threads. The description suggested it was from a closing cottage industry, so I expected good quality for an £80 ring reduced to £21. Instead, I received cheap shiny metal, not even silver plated, with a gold-colored piece attached. A total scam.

1
Date of experience: Nov 26, 2025
Inferior products

These are inferior products. Avoid them!

1
Date of experience: Nov 26, 2025

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