Review Time
Where do I start!!! I previously bought a £50 box (misrepresented might I add) it was rubbish please see previous review. I gave the company the benefit of the doubt considering the price etc now… Cherry cosmetics have a £50 minimum spend on their website, so I made an additional order for individual packets of products.. Huge mistake! When I received my package I opened to check all was ok, on first glance I was happy, however these products I intended to sell- unlike the first random cosmetic box, so I get to work checking the batch codes. My my my, none of the products were less than 4 years old! Some were 9 years old! Absolutely abysmal, now I’m a strong believer in karma, and we don’t want to put potentially dangerous products out on the market and potentially cause someone harm! Especially with facial products. So I emailed the company and requested a return…. Crickets. I then thought I had better check the products I had gotten from the first order (the handful that were ok to be used just by looking at them!) some of these products were manufactured over 15 years ago!!! You’ve got to be having me on, so I emailed to request a refund and disputed the transaction with my bank! Absolutely no way and I paying to use a product that could potentially damage my face! Manoj replied saying “Hi BethWhen you say age limitation what you mean by this.Are there any dates on the products.If you mean by batch codes we dont go by batch codes.We have clearly mention this in our terms and conditions.It seems you were looking for full price items in this lot.We did mention this lot is not for online sellers and clearly mention about the condition of the stock in the listing.RegardsManoj” They don’t go by batch codes… like they do not have a legal obligation to ensure the stock they’re selling is fit for purpose and safe to use. Fair to say I have gone back quoted the laws they need to abide by and asked they issue a refund. I have also advised of reporting them to trading standards. Stay clear of this company!! A few quid isn’t worth it!!! Waiting for my response!
I purchased a bulk quantity of products a number of months ago, when the order arrived half the products weren't the products I had ordered. The vast majority looked as if they'd been kept behind a dusty sofa for years; when I asked how they checked the products are in date they stated they don't and it's up to the buyer but that's only possible when you've received the goods. I returned part of my order however the company are disputing it has been returned despite evidence and are simply placing different barriers up persistently making it completely obvious they have no intention of returning any money to me and are just looking to prolong the process in the hope I give up. I've spent months trying to engage with them but it's been far to difficult to resolve issues that they should be capable of resolving. If your re-selling products be very wary; i'm not sure you can claim a lot of these items are new, most are out of date and take the risk that if you do get sent out of date stuff they won't make it easy at all to get your money back.
Cherry wholesale cosmetics supply authentic fresh stock at low prices.I have sold cosmetics over 35 years and this wholesaler is fantastic, you can buy with total confidence, quick delivery times aswell, goods well packed.5 star service ⭐⭐⭐⭐⭐
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Cherry Cosmetics is UK based supplier of cosmetics products and fragrances to trade customers. We offer branded cosmetics, skincare and other beauty products at lowest possible prices. After years of experience in cosmetic industry we now aim to provide trade customers with branded cosmetics at discounted prices.
