Review Time
I wanted to exchange a ring to go one size down - the ring that I ordered was too large for me. Their website offers a one-time exchange policy within 60 days from the purchase. However, their Service Team says that they cannot exchange an item for me (without the explanation of the reason), although I'm ok to pay the shipping rates.IMO, it's unacceptable to lie to customers, and to avoid providing the service which you publicly promise.Although the ring itself looks beautiful, but I cannot wear it.
Emails sent were not received due to their 'server'. Left me blind on what to due next. Requested return authorization and directions for how to return for product. /the ring was impressice but was a duplicatr of a previous order. Chicher Jewelry WAS NOT cooperate or helpful in any way. Use this company in CHINA if you research ALL their policies and order at your own risk. Have TWO beautiful rings and not enought fingers to put these on. I have unsubcribed from this company due to their sleasy practices
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Chicherjewelry is a leading online store that offers exquisite rings, earrings and necklaces are your best choices. Whether you search for a piece of fine jewelry set for a wedding or to add some sparkle and sophistication to your wardrobe. With our variety of stunning solid sterling silver designs, you’ve got something to suit yourself.
Chicherjewelry Was Created to offer you the finest jewelry at a reasonable cost. It transcends everyday to the special occasion that rivals other brands on the market. ChicherJewelry is more than an accessory. It’s the embodiment of our passion, our love, and ultimately, our gift to you.
Our Promise
We promise our jewelry is made of lab-created sapphire and sterling silver to make the jewelry more shining and durable to wear. When working with sterling silver, we also alloy with palladium, which minimizes the allergens and helps retain true color. Details are celebrated in the complicated beadwork, filigree, and engraving that set our pieces apart. We also provide jewelry repair services. Over the years we have been working with a highly skilled local jeweler who uses only the best equipment. Also if you are interested in designing jewelry, we are happy to assist you in creating a custom piece.See more
