Review Time
We traveled with this company 5 times and this last time which was the 6th time was so disappointing. We went on the Christmas Tour to New York City. It was very cold, the city had slippery streets with snow and ice and we had 45 people on our bus. (Most of our people were older and could not walk that well.)This was Christian Tours new trip for Christmas and a first trip for our guide. In my opinon, it was not planned well. There were times we were standing around for 2 to 3 hours with nothing to do! The bus was too full, making us have to wait everyplace the group went to the bathroom or to eat. The City was packed. We stayed in NJ and came back and forth through the tunnels every day for three days. This took time which could have been spent sight seeing if we had been in a hotel in the City. For us and others too, it was a nightmare. The Rocketes show as wonderful, the lunch at Macy's was delicious, the NY City guide on bus took us on a 4-hour tour and it was magnificent. I saw many places I had never seen. The bus driver was more than accommodating. When we returned, I wrote a letter explaining how I thought the trip could be improved in the future. Heather Paul, granddaughter of the owner, practically attacked me on the phone about my criticism. She was rude, abrupt, and certainly needs to take a customer service course to improve her attitude. I was so offended that I will not recommend nor will I ever take a Christian Tour again. I don't know how they keep customers coming back as you better not voice your opinion as you will not get a good telephone call from management.
I participated in the Costa del Sol circuit Jan.2026. 3x days before departure, as we were told and as referred in the concluded contract, I should have received an information document related to the circuit with very important information. Although I expressly requested the document from the travel agent, she refused to give it to us. Instead, we were sent a document for departure to GREECE! INSANE! Without having the information from the document, I had to pay 146 EUR extra at the airport!At Ch. Tour, after you pay for the tourist package, essential information is not sent to you even though they insist on receiving it. They answer you nervously, with indifference and then you pay the price of their negligence.If you file complaints, with evidence/documents attached, they do not even give you an answer.ATTENTION, avoid purchasing tour packages from them!
We traveled with this company 5 times and this last time which was the 6th time was so disappointing. We went on the Christmas Tour to New York City. It was very cold, the city had slippery streets with snow and ice and we had 45 people on our bus. (Most of our people were older and could not walk that well.)This was Christian Tours new trip for Christmas and a first trip for our guide. In my opinon, it was not planned well. There were times we were standing around for 2 to 3 hours with nothing to do! The bus was too full, making us have to wait everyplace the group went to the bathroom or to eat. The City was packed. We stayed in NJ and came back and forth through the tunnels every day for three days. This took time which could have been spent sight seeing if we had been in a hotel in the City. For us and others too, it was a nightmare. The Rocketes show as wonderful, the lunch at Macy's was delicious, the NY City guide on bus took us on a 4-hour tour and it was magnificent. I saw many places I had never seen. The bus driver was more than accommodating. When we returned, I wrote a letter explaining how I thought the trip could be improved in the future. Heather Paul, granddaughter of the owner, practically attacked me on the phone about my criticism. She was rude, abrupt, and certainly needs to take a customer service course to improve her attitude. I was so offended that I will not recommend nor will I ever take a Christian Tour again. I don't know how they keep customers coming back as you better not voice your opinion as you will not get a good telephone call from management.
Very very bad, we lost a whole day of our trip waiting for their plane. First they told us we have a 4 hours delay, then another 10 hours, after which another 3 hours. In the meantime they offered us two meals and a 3 hours accomodation to a hotel nearby airport.
I’m very disappointed with Christian Tour. Our flight schedule for the Egypt trip was changed in such a way that we lost two full days from the holiday package we originally booked. This was never properly communicated in advance, and it really affected our experience.On our way back, the transfer to the airport was also poorly organized. Even though our hotel was only 10 minutes away from the airport, we were picked up 4 hours before the flight and driven around to collect other tourists from hotels much farther away. It was frustrating, unnecessary, and a waste of time.Overall, very poor organization and lack of respect for the clients’ time. Definitely not the quality of service you expect from a major travel agency.
I booked a trip to Egypt on May 2025.Payed the advance . At the booking day the departure time was at 8:50 from Cluj Napoca and actually the departure took place at 20:30 which means 12 hours later.The departure from Egypt was at the booking 22:05 and it took place at 8:30 which means 15 h sooner. We payed but not benefit of whole days and nights.Christian Tour consider it is a normal practice. Not even excuses.Will never buy tickets from this company. The airline company is Animawings which belongs to them. They know what they are doing.Please do not trust them!
My travel with Cristian Tour started from airport Craiova at 12:30pm and took 8 hours to get in our hotel in Istanbul around 8:20pm after a flight of 1h and 5 minutes!!! . At Istanbul airport we spend 3 hours because our guide has no sign to be easy identify and after discovering her she make us waist time for nothing. Day 3 was for visiting grand bazaar in spite of the fact they new bazaar is closed on Sunday, overall was not a trip but more an ordeal giving us a lot of pain...never Cristian Tour, for me was first and last time with this company
We were passengers on the Fall Foliage Tour on Sept. 27th-Oct.4th. The bus was comfortable. We made many new friends and saw some wonderful places we had never been too before. The hotel accommodations were comfortable (great beds!) and the breakfast were delicious. Our bus driver was so friendly and helpful and our director worked hard to make sure we reached our destinations on time. This was our first experience on a bus trip so we discussed what we liked and did not like about this type of travel. I don't like to criticize, as I'm sure it's not an easy feat to get 20+ adults in various physical conditions in and off of a bus and staying within a timeline to get to other locations. Kudos to you Guys! However, we did find the trip to be hurried. Sometimes it felt we were on the bus more than seeing places we wanted to see. The director was sometimes short w/ the way she answered passengers questions, which made her somewhat unapproachable. She was at times confusing w/ the information she gave about places we passed on the bus and did not give the information prior to passing a landmark, etc, so we could be aware and possibly photograph it. She became very agitated w/ the hotel accommodations at Holiday Inn Express for not being able to get them on the phone and not having our rooms prepared on arrival. I can see why she was frustrated with this, however they adjusted that problem in a timely manner and all was well. Would we travel again w/ Christian tours? Definitely w/ Blake, not so sure w/our director..
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Rezerva-ti vacanta de vis prin Christian Tour. Peste 1.500.000 de turisti ne-au ales. Incredere, siguranta si pasiune. Sustinem dreptul la vacanta!
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