Review Time
We have been working with this team for a while now. They are outstanding and knowledgeable in all aspects of their field. They work efficiently and professionally, and nothing is too much trouble. It's a true pleasure to collaborate with them.
It’s almost been a year since we started working with the team. If you need authentic support from experts in their fields, I highly recommend this service. We recently faced serious issues with our payments being withheld, and without their assistance, I don’t know how we would have resolved the problem, as navigating the platform can be quite challenging.
I am writing to share my experience with EcommerceIntelligence (Christuronecommerce), an Amazon agency that has significantly contributed to the development of my business, The Raw Honey Shop, on Amazon. We struggled with Amazon for 18 months before we took the agency route and Ecommerceintelligence sorted out problems within days that we had battled for over a year. I had tried other Amazon agencies before but EcomIntel is completely different. Their team's expertise shines in every interaction, they are head and shoulders above the other agencies I have worked with. They really know Amazon, down to every nut and bolt. Their team is talented, every member excels in their role, demonstrating not just skill but a real drive to get things done. I wholeheartedly recommend them to anyone looking to excel on Amazon (although there is a large part of me that would like to keep them as our personal secret :) ). They are not just another agency.
Cannot recommend highly enough! The whole team are incredibly helpful, and communication is excellent. Having tried and struggled with setting up Amazon in the past on our own, the team were a godsend in getting us up and running, and the growth we've seen in really impressive.
I wanted to take a moment to share our experience with eCommerce, a company that has been a solid partner in our Amazon journey. They've been instrumental in helping us navigate the complexities of Amazon advertising and listing optimisation.One of the key reasons we've enjoyed working with eCommerce is because of Scott, our main point of contact. Scott has a straightforward, no-nonsense approach to Amazon strategy, which we've found refreshing and effective. He's knowledgeable and has been able to answer our questions and provide solutions that are tailored to our specific needs.With eCommerce, it's not just about making sales; it's about understanding your brand and finding the best way to present it on Amazon. They've helped us improve our listings significantly, making them more attractive and relevant to our target audience. This has led to an increase in visibility and, most importantly, sales.Despite their professional approach, there's a sense of personal commitment from Scott. He's been approachable and responsive, ensuring that we're always on the same page.For any business looking to make a mark on Amazon, I can confidently say that eCommerce is a reliable choice. We've seen tangible results since partnering with them, and I believe they could do the same for others in the Amazon space.
To characterise the Ecommerce Intelligence team as a 'helping hand' would be a vast understatement. More like, we have held their hand whilst they have navigated us through the fun fayre of Amazon FBA/FBM. Firstly, a great bunch of people to work alongside. Chris has built an intelligent and diligent team of individuals that seem to compliment each other really well. Scott (Ops Manger) seems to be able to answer every question we ever have for him correctly, truthfully and with a sense of optimism. A Technical wizard, with a reassuring ability to manage real expectations.Our assigned account manager Molly, has undoubtedly enabled us (Brand new Amazon sellers) to implement 2-3 strong brands and launch the associated products in an effective and Amazon approved way to maximise performance. Ecommerce intelligence offer you a holistic, and realistic approach to outsourcing your Amazon Journey - whilst being very much a part of your business. They have proven vital for us, and we are so pleased that we went down a service provider route as opposed to recruiting internally. it seems we found a really good outfit, with a committed and passionate team. I would highly recommend reaching out to them if you have the desire to sell products on Amazon, but require technical and practical support.In an industry where you can't move for the 'Get rich quick with FBA' brigade. Ecommerce want you to earn well in life, but enable you to do it in real life, with real strategy and real and valuable brands that are viable and sustainable in Amazon and other platforms. 10/10 - Would recommend Making that first call!
We have worked with Chris and the team for just over a year. After highlighting a need to look at how we protect and enhance our brand on Amazon to customers, and understanding that there was a great deal of untapped opportunity we decided to look for expert outside help. We're glad that we did; Chris' team have been a key part of teaching and our learnings to grow the channel exponentially. From consistency and optimisation in listings, to conversion and looking at the most effective advertising, our presence on Amazon required improvement to reach its potential prior to working together. In collaboration with the team, we have started a new journey and channel of our business. The key is to listen and learn, and work collaboratively to get the best results. They are like an extension to our team, but an expert one that help us control and get the most out of our opportunities, and we look forward to continuing to grow to great collective success - both nationally and hopefully internationally in the future. Thank you to all of you for your contribution to the success of our businesses, and we look forward to many more exciting developments!
I have been using Chris Turton Ecommerce to look after our Amazon account for just under two years now. They have the experience and knowledge to manage the account effectively and deal with any issues that arise (we have approx 500 ASINs, so there are quite a few). The account managers are professional and transparent with the work they are doing and the programme that they use gives me the flexibility to check the progress of anything whenever I want. Our sellers are happy as they are experiencing less issues and their sales have increased. It also gives me the time to focus on other aspects of the business knowing that the Amazon side of it is in safe hands.
Ecommerce Intelligence’s knowledge, expertise, professionalism, communication and value within Amazon became obvious from the start of using their agency services. We found that they enhanced the overall account health, optimized product listings and ads, reduced Amazon costs and increased our sales. They always provided clear direction and strategy to running all aspects of our Amazon account and to optimise sales. We would not hesitate in recommending Ecommerce Intelligence agency to manage your Amazon account.
Our Amazon account is now in the best place it has ever been in and this is down to Chris and his team! The team opened doors to endless Amazon opportunities to help grow our business with their in-depth expert knowledge. Task breakdowns were always very thorough so that we were aware of tasks that they had been working on. Hope was brilliant at supporting us and easy to get in contact with via email, it built us with confidence knowing that she was always at the end of an email ready to support us as and when required. They have left us in a great position moving forward, in particular with our advertising campaigns. Thank you very much, we would highly recommend.
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