Review Time
Mitchell at CigarStar is very helpful and knowledgeable and spent significant time explaining to us how to calibrate our humidor. Their service is second to none and their humidors are genuine works of art that would look great in any home. I highly recommend CigarStar.
In my last review I had purchase an Oasis humidifier and mentioned I was waiting for a new humidor from Cigar Star. It arrived today and I was very impressed at the way it was packaged and the quality of the unit.It's the Heirloom 150 cigar humidor which they describe as, "Less than Perfect". I still haven't found the imperfection, it has a perfect seal and looks great. It also came fully equipped with the usual, dividers, Hygrometer and a tray. What I wasn't expecting was also receiving a rack on the bottom and 150 cigar Humidity Beads. Great value for $160 CDN. I purchased it as my second humidor but I will proudly display it. I highly recommend shopping there.
Bought a humidor from a local cigar store. The humidor was leaking and the Spanish cedar is coming unglued. The humidor is approximately 2 years old, I thought they would stand behind their product but since I didn’t have my original receipt they refused to help me. I received 1 email reply from Michelle but nothing else after. I ended up buying another humidor and now I have a small pile of fire wood.
no problems with the products, they arrived as described. however one of the employees there does not know how to read addresses correctly and put down the wrong address on my second purchase and possibly my first one as well that i never received because it was probably returned to sender. i only managed to get this one because of the helpful post office staff
Excellent customer service. Immediate, friendly and knowledgeable replies from both Linda and Mitch on my newbie questions. From my recent experience with a small defect that I'd discovered on a humidor I purchased, I can tell you that they fully back their products. They seemed genuinely surprised that this small defect got past their quality control and, without hesitation, I was sent a replacement. I will buy from this company again and highly recommend them.
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Here at Cigar Star® we design & manufacture Premium Quality Cigar Accessories.
From cigar cutters, cigar humidors and cigar humidor gift sets to travel humidors and cigar cases. We have many useful & innovative cigar accessories. All Cigar Star products are made with the finest materials.
Cigar Star cigar cutters are built to last and provide you with a quality cut every time!
Our cigar travel humidor and cigar cases complete your cigar collection so you can take your cigars anywhere, share them with friends & allows you to carry your stogies in style.
Our cigar humidors are made with exotic woods with a high attention to detail, world class designs, impressive handcrafted inlay’s will amaze you.See more
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