Review Time
I hit up the team with a nerdy question about how the watch’s gears stack up to the fancy originals. They didn’t just brush me off—they came back with a full breakdown, like they’d studied it for years. Told me how the movement mirrors the real thing and even threw in a suggestion for a style that’d match my laid-back vibe. It showed up ticking perfectly, with a finish so clean it’s hard to believe it wasn’t a splurge. That expertise really stuck with me.
Jerry and the team provided outstanding customer service from start to finish! Jerry went above and beyond to help me find the perfect watch, answering all my questions with patience and expertise. His attention to detail and genuine care made the whole experience unforgettable. The watch is stunning, but the exceptional service is what truly sets this company apart. Highly recommend to anyone looking for quality and personalized care!
The watch is a lie. It is not a "clone". It looks nice but the movement inside is a cheap ETA not the 3255 that it should be.I put a 3255 movement in the watch. I had to get new hands and stem, the ETA parts are not compatible. A new case back, the one on the watch had a disk of metal pressed into it for weight preventing tje 3255 from fitting. Now I have as close to a clone as I can get. Expensive though!
I have been a connoisseur of fine timepieces all my adult life and I must say that I was very impressed and delighted when my order arrived from the Clean Factory. I closely inspected the timepiece and the quality is nothing but excellent. I also must say that the customer service was very good as well, the purchase process was clear and concise and the ship time was short. I would recommend them highly.
Jerry was the most helpful and professional individual I dealt with during the transaction. On our anniversary, I gave my wife a watch that I bought. The watch arrived quickly, was immaculate and was attended to be given to my wife on our anniversary. I will definitely be coming back to Jerry for more purchases of this kind because of the excellent service I received. Many thanks for that!
Excellent Service! Purchasing a timepiece is a major choice, therefore I'm glad I acquired mine from Clean Factory. Extremely knowledgeable, and of the four factories I spoke with, he was the only one who went over every single aspect with me regarding watches. made me feel at ease, and Y went ahead and bought a second watch right away. a wonderful person operating behind a reliable business. Very best of the finest!
I had the best experience purchasing a watch from here, although my experience was done online I can't express how well put together the customer service team is here. I was treated like family from begin to last. The sales rep i had a pleasure working with, his name was jerry and he was phenomenal. Very professional and clearly knew what he was talking about i have referred a lot of friends to this alone as I am confident the whole sales team there treats everyone with respect. With that being said awesome experience and i am very satisfied! Thank you.
Clean Factory stood out as the online shop who was able to source and competitively provide the exact watch I wanted. Although a large ticket, unseen, online purchase was not my first choice, from my initial online chat, emails, texts and calls with Jerry,Clean Factory. gained my confidence. In the short time it took Jerry to complete the entire international transaction, he was always available, professional, transparent and informative. In listening to my needs he also provided excellent, very suitable suggestions.The whole remote, online process was seamless! Jerry even went above and beyond by providing me with real-time video of the upgraded timepiece he took the time to source for me before shipping it. The attention I received was like brick and mortar at its best!I couldn't have been happier receiving my nicely gift wrapped, unworn, originally boxed timepiece, manual and certification.It was as promised and when promised!They loved it too! Thanks Clean Factory. for having merchandise available and competitive! Special thanks Jerry for your expertise, kindness, follow-through and exceptional client care!
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