Review Time
As a long-time seller on the platform, I've noticed substantial improvements recently. The support team is excellent, with staff members being courteous and dedicated. It's a wonderful place to sell our products, and I appreciate their openness to suggestions and their efforts to address the issues encountered by both sellers and buyers. The recent V2 release has made everything much more manageable.
I have been dealing with this seller for a year and lost my order information due to data loss in February 2025. Despite numerous emails over several months seeking support, I still haven't received any of my money back. Recently, the support team stopped responding altogether after claiming they had refunded me the full amount, but they only paid back a fraction of what was owed. They have effectively taken my money, so I would advise against using this platform.
If I could leave a 0 star I definitely wouldn’t hesitate. Clearlydev is very well known for their lack of response, and lack of team management in general. Takes more than a month to get a single reply from their administration team. They hold funds with no reason, and literally not to mention the fact that they make fake accounts to boost their trust pilot reviews. This company needs a complete administration change or get the hell off of Roblox. They take our money as vendors and treat us like dogs. It’s a pathetic excuse for a Roblox product company. Do yourself a favor and use payhib instead of this dog water company. They do NOT care about you and will never care about you. They’re here for the bag. Simple as that. #Boycott
I am a Vendor on ClearlyDev and there has been a ton of issues. Most recently they switched over their website and Money I had made which was in the withdrawal process has not been found and I have not received it. They say I should email but their responses take weeks. They do also constantly have issues with money such as delayed withdrawals. Staff are extremely rude and never seem to hold accountability and mention stuff like ‘Well we are all trying but we have other stuff’ as if they are volunteers and not making money from our sales. Honestly worst experience with this group and I have lost approximately few hundred quid from them not giving withdrawal money and previously not sending it as well. Others may have had much better experiences but in all honesty this is what I have experienced as a vendor for the past 3 years.
You see quite a lot of negative reviews, but they are outdated. The team at Clearlydev has significantly improved over the last few weeks and especially days. They have pushed many updates and strive to improve customer service. I did have my issues back then and I was quite unsatisfied. But after going into further talks with the team, they seemed very honest and transparent, so I gave them another chance. They've paid all amounts owed and have fixed any worries I've had with them. Clearlydev is by far the No. 1 marketplace, even with its caveats, it's still great.
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