Review Time
I completed a professional survey on November 26th, and over 50 days have passed with the status still showing 'Review.' Despite several emails to the support team and management in the past month, I have received no replies. The platform has essentially abandoned me while retaining my data and work. I advise other professionals to think carefully before using this platform until they resolve their payout issues.
I completed a professional survey on November 26th. Over 50 days have passed, and the status remains stuck in 'Review.' I've sent multiple emails to the support team and management in the last month, but they have all been ignored. The platform has effectively ghosted me while holding my data and work. I warn other professionals to reconsider using this platform until they address their payout issues.
There are significant delays affecting every project. I've reached out to the support team multiple times with no response whatsoever! I plan to delete my account soon; be cautious and stay away, as they don't pay but do collect your data!
The payout process is extremely lengthy—especially if you complain. Without complaints, you might not receive any payout at all. It's been 2 months and still no progress. The amount is there, but there’s absolutely no way to withdraw it.
I am still waiting for a payment from three months ago, and it’s even worse that nobody acknowledges or replies to my ongoing messages. I had contact with representatives before, but since my direct contact left, dealing with this company has become a nightmare. I advise all experts to STAY AWAY from this company.
I used to interact with a representative, which was not ideal, but now it’s just a dashboard with a chatbot. I haven't received any payments from the surveys I completed this year. I'm considering ending my cooperation as the chances of receiving payment have diminished significantly.
As a collaborator, I respect the company’s mission, the quality of the research projects, and the way they select professionals. I’ve been treated well and value our work together. However, it's crucial to mention the frequent and prolonged payment delays. I’ve waited months for payments without updates or clear communication. This lack of transparency creates frustration and insecurity, which is unfortunate given my belief in the company's vision. I share this experience hoping they will enhance their payment management and communication. There is genuine value here, but it should be reflected in how contributors are treated.
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CleverX is a cutting-edge platform designed to help businesses connect with highly qualified experts for conducting surveys, interviews, and focus groups. It features robust filtering options by geography, expertise, industry, and job role, ensuring the selection of the most relevant participants.
Emphasizing transparency and fraud-free insights, CleverX empowers research teams to efficiently obtain accurate and actionable data from verified professionals.
The CleverX platform also supports integration with popular tools like Zoom, Google Meet, and SurveyMonkey, facilitating seamless scheduling and conducting of research activities.See more