Review Time
The service claims to provide new potential matches every day at noon, but the clock simply resets at 12:00, leaving me waiting with no new matches. I set broad preferences for all ethnicities aged 30 to 55 within 80 kilometers, so it shouldn't be difficult to find matches. However, when I expanded my search to 400 kilometers, I received matches from another country, suggesting the app is more suited for users in the UK. Despite notifications about new matches, none materialize. They encourage subscriptions for more suggestions, but it's not worth it. Customer support is challenging to reach; I tried contacting them via social media and was directed to their website, where I only found frustrating automated responses. I even replied to an email they sent, but received no follow-up. Overall, a very unsatisfactory experience.
The service promises a new batch of potential matches daily at noon, but every day at 12, the system just resets, leaving me with no new matches. It feels like no one is engaging on the platform. I set my preferences to include all ethnicities aged 30 to 55 within 80 kilometers, so this shouldn't be an impossible task. I live in Amsterdam, not a remote area. When I broaden my search to 400 kilometers, I get matches from a different country, indicating this app is more suited for users in the UK. Despite receiving notifications about 'new matches', none actually show up. They also push for a paid subscription to get 'double the suggestions', but I've realized it's not worth it. Customer support is difficult to reach; I contacted them through social media and was told to use the website. However, I encountered a frustrating automated response with no way to talk to a real person. After replying to an email they sent, I received no follow-up. Overall, this has been a very disappointing experience.
There's a high likelihood that you'll pay to connect with scammers, as many accounts seem suspicious. I tried another platform based on a friend's recommendation and found it much better. The costs on the original app are outrageous, and the quality of matches is lacking. They don't monitor profile authenticity effectively and seem more focused on making money quickly than on user satisfaction.
I've been happily married for over 45 years and never signed up for this app. Somehow, they acquired my email address and keep sending me constant emails, often addressing me incorrectly. Despite clicking the unsubscribe link multiple times, the emails keep coming. This site clearly seems untrustworthy.
As an Australian user on the free version, I found that the app does not work as described. Even free users can set preferences, but after two days, I received matches outside my criteria. When I raised this with customer service, I was told it could take up to two days for preferences to update, which is not mentioned in the FAQs. After four days with no updates, I deleted the app and advise others to avoid it. It seems the app is intentionally misleading.
The app frequently fails, losing matches and causing frustration. The quality of matches doesn't align with my search criteria. I believe another platform offers a better price-quality ratio with more attractive and active users. There are also odd interactions in chats that make me suspect AI is heavily involved in the app's operations.
This site is a total scam! Do not subscribe or waste your money! I canceled within 24 hours of signing up for the free trial, but they are refusing to process my refund. My filters were ignored, and I received profiles that did not match my selected criteria. After providing proof to customer service, I heard nothing back about my refund request!
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Coffee Meets Bagel is a San Francisco–based dating and social networking website.
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