Review Time
Order never arrived, had to follow up and the customer service team member assured me my issue would be resolved the next day. I then got no communication for days and then told the products were now out of stock. No accountability or apology either despite this all being an issue form their part - just a very blunt corporate buzzword reply from customer service. Looks great and trustworthy but don’t buy. Better to spend your money with a company that isn’t run seemingly by teenagers.
Order never arrived, had to follow up and the customer service team member assured me my issue would be resolved the next day. I then got no communication for days and then told the products were now out of stock. No accountability or apology either despite this all being an issue form their part - just a very blunt corporate buzzword reply from customer service. Looks great and trustworthy but don’t buy. Better to spend your money with a company that isn’t run seemingly by teenagers.
Bought 2 belts for £40 each in size Large. When recieved they were lovely and were great quality. The issue came when I attempted to try them on, they were small dispite following their size chart. When I measured the belt it appeared to be shorter than the size chart said it would fit. I decided to email Colt and try to exchange them for an XL which on thd website was still In stock. I've now had numerous correspondence with the company, none of which has rectified the issue and the last appearing as if customer service would contact Fulfillment Team and ive not heard back from them. Honestly its really a let down as I would've loved to have worn the belt at my graduation, for everyday use and my sister's upcoming wedding however I doubt they will come by then. Its even more disappointing since they are from Manchester like me and dispite being a local brand with great products, the service is lacking majorly. The original order was on 16th July 2025
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