Review Time
Do not order from them. They sent me completely different items from the photos and when I tried to return they said I had to send it to China when they said they're located in SF
This site is highly frustrating, and the return department is completely inadequate. By the time you manage to send an item back overseas, you may still find yourself in debt to them. Caution is advised with this misleading platform. I ordered a sweatshirt, but the image displayed was misleading, and what I received was a poor-quality, shiny material. Truly disappointing scammers.
This website is a disaster and the returns department is a complete joke. By the time you send it back internationally, you'll still owe them money. Buyers should be cautious of this fraudulent platform. I ordered a sweatshirt and the image they used was from another site, while the sweatshirt I received was made of cheap, shiny material. Terrible scammers.
AVOID THIS COMPANY. I wish I had read the reviews before buying a dress from this service. The dress I received was nothing like what was shown on the website. The fabric is incredibly cheap and completely transparent, with multiple strings hanging from the seams. I read their return policy, which seemed reasonable, but when I contacted them to return the item, I received a quick response stating that returns are costly and time-consuming, and they suggested I keep the item instead. I was shocked and have sent two more emails without any reply. I’m considering disputing the charge with my credit card provider since they won’t respond. This service is definitely a scam.
I wish I could give a zero rating. This is a scam service with poor-quality items. I had to return two dresses and they deducted tax while I had to cover shipping costs. I'm significantly out of pocket. Customer service is also lacking. I will never order from them again. Avoid at all costs!
Extremely negative experience. If you order from this company and something is wrong with your item, don’t reach out to their support email. They will try to offer you a discount or persuade you to keep the item to avoid paying for a return label. READ REVIEWS. The Federal Trade Commission will surely receive enough complaints to shut them down. These individuals are known scammers and do not stand by their products.
Very disappointed. If I could give zero stars, I would. When I received the wrong item, they didn’t issue a full refund, and I had to rush to find another dress. Overall, do not ever order from them—both their products and customer service are terrible!
SCAM ALERT! I ordered a dress, but they sent me a completely different one in a different color and style. I paid a significant amount for this and have been trying to contact them through email, but the provided email seems incorrect. Please avoid ordering from this service.
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