Review Time
Again they had scammed me also first at the time of booking they show you train base fare and railway charges but at the time of payment they added extra 4000 in the name of Fcf charge after complaining again and again no response we all should complain to cyber crime as gpay customer care suggested
It is a very good and clever scamming website.They take a lot of money while booking the tickets (especially the "Alternate Travel Plan Charge". If you cancel the ticket, they will only refund the amount that IRCTC returns (after deducting the fees and charges that IRCTC generally deducts). However, they will not refund your Alternate Travel Plan Charge, which is actually huge. Not even some percentage. Complete 100% they will deduct.I would suggest a better book on the IRCTC website or app. DO NOT USE THIS FISHING WEBSITE
I am writing this to share my factual experience with ConfirmTkt to help other travelers make an informed choice. I opted for their 'Travel Guarantee'/Alternate Travel Plan, which advertised a 2X/3X refund.The Facts: > 1. My ticket remained waitlisted, but instead of a monetary refund for the 'guarantee' portion, I was issued a restricted coupon. 2. This coupon had an extremely short validity (7 days) and conditions that were not clearly highlighted at the time of purchase. 3. Attempts to reach customer support via their official email failed as the emails were not delivered/working.In my opinion, the marketing of this 'Guarantee' is misleading because the 'refund' is not a return of money but a credit with impossible usage terms. This is a clear deficiency in service. I advise users to read the fine print carefully and consider booking directly through IRCTC to avoid high service fees and unhelpful support.""Have you faced issues with ConfirmTkt or ixigo regarding their 'Travel Guarantee' or refund coupons? I am documenting cases of 'Deficiency in Service' and 'Unfair Trade Practices' to file a formal complaint with the Central Consumer Protection Authority (CCPA).Why act together? > Many individuals face the same issue: high fees for a 'guarantee' that results in expiring coupons instead of refunds. Under Section 35 of the Consumer Protection Act 2019, consumers can act as a group.If you have faced:Refund amounts stuck in 'Coupons' with 7-day expiry.Lack of response from support emails/helplines.Charges for services that were not delivered as advertised.Please join us: I am organizing a group to submit a joint representation. Let’s ensure our consumer rights are respected.#ConsumerRights #ConfirmTkt #ixigo #JagoGrahakJago #NationalConsumerHelpline"
Don’t buy tickets on confirm ticket appThey says you will get 2x return but in actual they provides only 1x amount and they already has taken 1000 rupees extra on ticket which means we get nothing and already we had loss of 1000 they are just fooling peoples so don’t buy tickets on confirm ticket platform
This application is the worst one ..i booked a ticket at amount of 1445 they promised by bold letters if cancellation they will give 3 times refund but they only given me the base amount and given some money as a coupon which also u can’t use within 7 days ..flight fare in this application is higher than all available application Plz do not use this irctc is much better than this
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